Pooja Bishnoi
Ponsonby,Auckland
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Mcclymont & Associates
Auckland
02.2024 - 05.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel
- Managed incoming calls while providing information or transferring callers to appropriate personnel
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies
- Processed invoices for payment using accounting software applications
- Entered data into spreadsheets using Microsoft Excel or other similar programs
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks
- Maintained client confidentiality in all matters.
- Expertise in using Practice Evolve system.
Senior Administrator
Stepup Migration Pvt Ltd
Perth,Australia
06.2022 - 09.2023
- Kept office operations running smoothly by providing effective leadership and administrative skills.
- Supported executive leadership through calendar management, travel coordination, correspondence drafting, meeting preparation, among other tasks.
- Served as a key point of contact between management and employees, addressing concerns promptly and professionally to maintain a positive work environment.
- Collaborated with cross-functional teams to develop strategies for organizational growth, leading to increased efficiency and profitability.
- Managed inventory and procurement processes, ensuring that necessary supplies were always available while minimizing costs.
- Managed quality and accuracy of documents, and coordinated movements between different personnel and departments.
- Managed invoicing and payment processing operations.
Crew Member
Mcdonald's
Landsdale, Western Australia
11.2022 - 06.2023
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Checked temperatures of coffee brewing equipment regularly.
- Prepared hot and cold coffee drinks according to customer specifications.
Sandwich Artist
Subway
Frementle, Western Australia
06.2022 - 10.2022
- Baking Breads and Cookies
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Prepared food items such as sandwiches, salads,Breads, and drinks according to customer orders or company recipes.
- Assisted in the training of new staff members on proper sandwich-making techniques.
Hotel Receptionist
Hotel Mantra
Jodhpur, India
08.2021 - 06.2022
- Monitored security cameras in order to ensure safety of guests and staff members.
- Handled cash transactions accurately while adhering to established accounting procedures.
- Checked in guests using computerized reservation systems, collected payments and verified credit cards.
- Greeted guests upon arrival and provided exceptional customer service.
- Provided excellent customer service to all guests by responding promptly to their requests or concerns.
- Scheduled appointments for spa treatments or other services requested by guests.
- Maintained accurate records of guest reservations, cancellations and no-shows.
- Organized group check-ins according to prearranged plans.
- Assisted guests with directions and transportation arrangements when needed.
- Processed incoming mail, faxes and email messages for the hotel staff.
- Responded to emergency situations in a timely manner.
- Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
- Answered inquiries from potential customers regarding room availability, rates and policies.
Education
Bachelor of Arts And Law -
MJRPU
INDIASkills
- Appointment Scheduling
- Client Relations
- Office Administration
- File Organization
- Microsoft Excel
- Computer Proficiency
- Mail handling
- Invoice Processing
- Meeting planning
- Reception oversight
- Spreadsheet Management
- Clerical Support
- Workflow Optimization
- Research
- Document Control
- Scheduling and calendar management
- Quality Assurance
- Customer Relationship Management
- Documentation And Reporting
- Microsoft Word
- Tech-Savvy
- Strong interpersonal skills
- Maintained Office Supplies
Certification
- First Aid Certification
- Security control operation
- Responsible Services of Alcohol
References
References available upon request.
Timeline
Administrative Assistant
Mcclymont & Associates
02.2024 - 05.2024
Crew Member
Mcdonald's
11.2022 - 06.2023
Sandwich Artist
Subway
06.2022 - 10.2022
Senior Administrator
Stepup Migration Pvt Ltd
06.2022 - 09.2023
Hotel Receptionist
Hotel Mantra
08.2021 - 06.2022
Bachelor of Arts And Law -
MJRPU
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