Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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POOJA PATEL

POOJA PATEL

Auckland,New Zealand

Summary

Detail-oriented individual with proven ability to manage multiple tasks with efficiency and accuracy. Excellent interpersonal, communication, and computer skills. Committed to providing customers with the best possible support and assistance.

Overview

8
8
years of professional experience

Work History

Pharmacy Technician

Unichem Sandringham Pharmacy
Auckland
03.2025 - Current
  • Dispensing medications accurately according to prescriptions
  • Providing advice on over-the-counter medications
  • Managing pharmacy inventory and restocking essential supplies
  • Ensuring compliance with pharmaceutical regulations
  • Assisting with prescription processing and customer inquiries

Trainee Pharmacy Technician

Unichem Sandringham Pharmacy
Auckland
08.2024 - 02.2025
  • Assisted pharmacists in preparing and dispensing medications
  • Learned pharmaceutical regulations and compliance requirements
  • Provided customer service and answered medication-related queries
  • Managed stock control and updated inventory records
  • Gained experience with prescription processing systems

Retail Pharmacy Assistant

Unichem Sandringham Pharmacy
Auckland
09.2022 - 07.2024
  • Greeted customers and helped them locate merchandise
  • Answered pharmacy calls and assisted customers by phone
  • Operated register to conduct cash and credit sales
  • Unpacked, sorted, counted, and labelled incoming merchandise, including items requiring special handling or refrigeration
  • Maintained and cleaned equipment, work areas, and shelves
  • Restocked storage areas, replenishing items on shelves
  • Prepared, maintained, and recorded inventories, receipts, purchases, and deliveries, using various computer screen formats

Assistant Manager

Akshar Holdings (NZ) Limited T/A Pita Pit
Auckland
06.2017 - 05.2022
  • Implemented comprehensive business procedures to promote compliance with industry standards and rules
  • Oversaw daily financial transactions and managed cash flow to support profitability
  • Assisted with new employee training and conducted performance reviews to track overall progress
  • Liaised between managers and employees, communicating concerns and expectations to appropriate parties
  • Analyzed market and competitor trends to assess customer preferences and introduce new products
  • Helped oversee the daily operations of the store, managing staff and inventory
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
  • Organized company merchandise and displays to increase brand awareness and product sales
  • Managed company orders, expenditures, and sales to meet budget and revenue targets
  • Monitored sales performance to identify potential areas for improvement
  • Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs
  • Communicated with clients to address questions, concerns, and needs and provide quality customer service

Education

Pharmacy Technician - Level 4

NZSE Institute
New Zealand
02.2025

Postgraduate Diploma in Business - Level 8

UUNZ Institute of Business
Auckland
09.2016

Bachelor of Arts (B.A.) - Early Childhood Education

Gujarat Vidyapith
Ahmedabad, Gujarat
10.2014

Skills

  • Medication dispensing
  • Inventory management
  • Customer service
  • Proper labeling
  • Prescription filling
  • Drug storage procedures
  • Workflow optimization
  • Processing payments
  • Verifying orders
  • Drug inventory control
  • Medication labels

References

Available upon request

Languages

  • English, Advanced
  • Hindi, Fluent
  • Gujarati, Native

Timeline

Pharmacy Technician

Unichem Sandringham Pharmacy
03.2025 - Current

Trainee Pharmacy Technician

Unichem Sandringham Pharmacy
08.2024 - 02.2025

Retail Pharmacy Assistant

Unichem Sandringham Pharmacy
09.2022 - 07.2024

Assistant Manager

Akshar Holdings (NZ) Limited T/A Pita Pit
06.2017 - 05.2022

Pharmacy Technician - Level 4

NZSE Institute

Postgraduate Diploma in Business - Level 8

UUNZ Institute of Business

Bachelor of Arts (B.A.) - Early Childhood Education

Gujarat Vidyapith
POOJA PATEL