Summary
Overview
Work History
Education
Skills
Languages
Activities
Timeline
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Pooja Sharma

Pooja Sharma

Napier,New Zealand

Summary

Dedicated and customer-focused person seeking a position where strong attention to detail and efficiency can contribute to customer satisfaction. Punctual and honest with solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

6
6
years of professional experience

Work History

Check out Operator

PAK’nSAVE
03.2024 - 09.2024
  • Efficiently and accurately scanned items and processed payments using POS system
  • Provided friendly and courteous customer service, resolving issues, and answering inquiries
  • Handled cash transactions, balanced cash drawers, and performed end-of-day reconciliation
  • Greet and assists customers, ensuring a positive shopping experience
  • Resolve customer complaints and issues promptly and professionally
  • Maintained cleanliness and organization of checkout area and surrounding aisles
  • Processed customer purchases, returns, and exchange efficiently
  • Provide product information and advice to customers

Laboratory Analyst

Panacea Biotech LTD
05.2018 - 12.2022
  • Company Overview: India
  • Maintained detailed records of all laboratory activities
  • Collaborated with other scientists to develop test protocols for analyzing data from experiments
  • Coordinate sample shipment, including preparation of shipment documents
  • India

Education

Master of Science - Chemistry

Punjab University
05.2017

Bachelor of Science - Science Education

Government Post Graduate College Himachal Pradesh
04.2015

School -

D.A.V Senior Secondary School
Una, Himachal Pradesh
03.2012

Skills

  • Excellent Customer service skill
  • Proficient in Handling Cash Transaction
  • Ability to work in a fast-paced, team-oriented environment
  • Organization skill
  • Computer Proficiency
  • Attention to detail-Expert
  • Multitasker
  • Time Management
  • Flexible schedule availability, including weekends and holidays
  • Working under pressure
  • Team work
  • Dealing with Customer Complaints
  • Maintaining cleanliness
  • Cash handling expertise
  • Handling Returns and Exchanges
  • Guest service
  • Strong Numeracy Skills

Languages

English
Hindi

Activities

  • Cooking
  • Painting
  • Meditation
  • Walking

Timeline

Check out Operator

PAK’nSAVE
03.2024 - 09.2024

Laboratory Analyst

Panacea Biotech LTD
05.2018 - 12.2022

Bachelor of Science - Science Education

Government Post Graduate College Himachal Pradesh

School -

D.A.V Senior Secondary School

Master of Science - Chemistry

Punjab University
Pooja Sharma