Hi, I’m
Potiki Johnson
Hastings,New Zealand
Work History
Procurement + Supply Chain/Te Matau a Maui H .BayHastings, Hawkes Bay
Distribution Store Person
12.2014 - Current
Job overview
- Possessed comprehensive understanding of departments to assist customers in locating products efficiently.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
Te Whatu Ora Hawkes BayHastings, HKB
Equipment Store Person
02.2013 - 11.2014
Job overview
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Organized backroom supplies, improving efficiency in restocking efforts.
- Managed inventory, ensuring products were well-stocked and current.
- Boosted team morale and productivity through effective communication and collaboration.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
Unique Lighting Hastings Hastings, HKB
Workshop Assistant
11.2012 - 12.2012
Job overview
- Improved workshop efficiency by maintaining a clean and organized workspace.
- Increased overall workshop safety by implementing proper tool storage and maintenance procedures.
- Maintained accurate inventory records, ensuring materials were readily available for project completion.
- Completed tasks swiftly without sacrificing quality or precision using appropriate techniques based on task requirements.
- Enhanced workshop functionality by regularly updating equipment and tools as needed.
- Contributed to a positive working environment, fostering strong relationships among team members.
- Developed new strategies for organizing tools and materials, resulting in more efficient operations within the workshop.
- Assisted in the completion of projects on schedule through diligent work and attention to detail.
- Kept work areas clean and organized.
- Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
- Mopped, brushed and spread paints, cleaning solutions, or other compounds over surfaces to clean or provide protection.
- Maintained tools and equipment in good working condition.
Dish Cafe HastingsHastings, HKB
Cafe Assistant
04.2012 - 10.2012
Job overview
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
- Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
- Promoted a positive work environment through clear communication and teamwork among staff members.
- Assisted in menu development, incorporating seasonal ingredients for a fresh dining experience.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared salads, soups and sandwiches for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
FuturecolHastings, HKB
Introduction to Hospitality
08.2011 - 03.2012
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Wairoa,Waikaremoana Māori Trust BoardHastings, HKB
Introduction to Shearing +wool Industry
03.2009 - 12.2009
Job overview
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
Education
Correspondence School New Zealand Home School Hastings
Studying
University Overview
Timeline
Distribution Store Person
Procurement + Supply Chain/Te Matau a Maui H .Bay
12.2014 - Current
Equipment Store Person
Te Whatu Ora Hawkes Bay
02.2013 - 11.2014
Workshop Assistant
Unique Lighting Hastings
11.2012 - 12.2012
Cafe Assistant
Dish Cafe Hastings
04.2012 - 10.2012
Introduction to Hospitality
Futurecol
08.2011 - 03.2012
Introduction to Shearing +wool Industry
Wairoa,Waikaremoana Māori Trust Board
03.2009 - 12.2009
Correspondence School New Zealand
Studying