Poy Chutapon Opaschart
Auckland,AUK
Summary
Versatile and dedicated, with a proven track record at Let's Ketchup, I excel in teamwork and collaboration, ensuring customer satisfaction and operational efficiency. Skilled in interior design and barista techniques, I seamlessly blend creative solutions with a strong work ethic, significantly enhancing dining and workplace environments. I have experience managing cafe duties, including customer service and food preparation. Utilises multitasking abilities to ensure smooth operations and customer satisfaction. Knowledge of maintaining clean and organised workspace while handling various tasks efficiently.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cafe Worker
Let's Ketchup
02.2024 - Current
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Cafe Barista
Let's Ketchup
02.2024 - Current
Cafe Worker
Dreamers Cafe
06.2021 - Current
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Front of House Employee
Kampung Malaysia
06.2020 - 12.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Interior Designer
Mun Architects
08.2017 - 01.2020
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
Education
MBA - Marketing Management And Research
Auckland Institute of Studies
Auckland, NZ04-2026
Bachelor in Architectural Studies - Interior Architecture
Rajamangkarathanyaburi
Thailand05-2018
Skills
- Teamwork and collaboration
- Reliability and punctuality
- Strong work ethic
- Client communication
- Interior design
- 3D rendering software
- Barista techniques
Certification
Barista Academe Advanced Program
Timeline
Cafe Worker
Let's Ketchup
02.2024 - Current
Cafe Barista
Let's Ketchup
02.2024 - Current
Cafe Worker
Dreamers Cafe
06.2021 - Current
Front of House Employee
Kampung Malaysia
06.2020 - 12.2024
Interior Designer
Mun Architects
08.2017 - 01.2020
MBA - Marketing Management And Research
Auckland Institute of Studies
Bachelor in Architectural Studies - Interior Architecture
Rajamangkarathanyaburi
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