Prabash K C
430 Queen Street
Summary
Dedicated professional with experience at SOHO Hotel Auckland, excelling in room sanitation and supply replenishment. Demonstrated strong organizational abilities and effective time management, enhancing guest satisfaction and operational efficiency. Proven track record in maintaining high cleanliness standards and collaborating with teams to create welcoming environments.
Overview
2
2
years of professional experience
Work History
Housekeeper
SOHO Hotel Auckland
03.2025 - Current
- Cleaned and sanitized guest rooms to maintain high standards of cleanliness.
- Replenished supplies and amenities in guest accommodations efficiently.
- Maintained public areas and hallways with 100% compliance in health and safety audits.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to guest requests within 5 Minutes on average, improving guest satisfaction scores
- Improved cleaning efficiency, consistently completing assigned rooms 10–15 minutes ahead of schedule.
Store Assistant
Big Mart
05.2024 - 12.2024
- Assisted 50–80 customers per day, providing product guidance and ensuring a positive shopping experience.
- Maintained inventory accuracy through regular stock checks and organization.
- Collaborated with team to restock shelves, maintaining optimal product display.
- Resolved customer issues on the first interaction 90% of the time, boosting customer satisfaction scores.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Bachelor's Degree - Information Technology
Auckland Institute of Studies
Auckland, NZ12-2027
Skills
- Room sanitation
- Supply replenishment
- Strong organizational abilities
- Housekeeping
- Time management
- Customer assistance
- Receipt processing
- Team collaboration
- Health and safety compliance
Timeline
Housekeeper
SOHO Hotel Auckland
03.2025 - Current
Store Assistant
Big Mart
05.2024 - 12.2024
Bachelor's Degree - Information Technology
Auckland Institute of Studies