Prabhjot Kaur
Christchurch
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Real Estate Agent
Raywhite
01.2024 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Assistant Manager
Taco Bell
05.2021 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Customer Service Representative
Allied Fuel
01.2022 - 07.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Cafe Assistant
Hillyers Cafe
06.2021 - 12.2021
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
- Maintained clean and attractive product displays to entice customer purchases.
Team Member
Burger King
07.2019 - 12.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Aspire2 International School
Christchurch 09.2020
Skills
Provide Customer Service
Staff Supervision
Task Delegation
Time Management
Timeline
Real Estate Agent
Raywhite
01.2024 - Current
Customer Service Representative
Allied Fuel
01.2022 - 07.2022
Cafe Assistant
Hillyers Cafe
06.2021 - 12.2021
Assistant Manager
Taco Bell
05.2021 - 01.2024
Team Member
Burger King
07.2019 - 12.2020
High School Diploma -
Aspire2 International School
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