PRABHKIRAT THIARA
Massey,New Zealand
Summary
Dedicated professional with a strong foundation in customer service, organisational skills, and problem-solving. Demonstrates exceptional time management, multi-tasking abilities, and the capacity to lead teams effectively. Known for being hard-working, flexible, and a quick learner with excellent communication skills. Committed to delivering high-quality results and continuously improving processes. Career goal: to leverage skills in a dynamic environment that fosters growth and innovation.
Overview
11
11
years of professional experience
2016
2016
years of post-secondary education
Work History
Online Assistant/Delivery Driver
New World Birkenhead
Auckland
06.2023 - 01.2025
- Efficiently picked, packed, and prepared online customer orders with precision and attention to quality standards
- Delivered orders promptly, ensuring a seamless and professional customer experience
- Supported the Click and Collect service by organizing and managing customer pickups with excellent service
- Collaborated with the team to address stock discrepancies, resolve customer inquiries, and optimize workflows
- Maintained compliance with health and safety standards while handling products and deliveries
- Maintained a high level of efficiency and attention to detail to meet strict deadlines for order processing
Airline Catering Truck Driver
LSG Sky Chefs
02.2023 - 07.2023
- Delivers catering supplies to designated packing stations within the facility and loading the vehicles for delivery
- Transporting airline food and equipment from kitchen to aircraft on airport ramp
- Provide information on discrepancies
- Combine all components for assigned meal flights using checklists
- Double checking all items from checklist
- Separating food for each crew on the aircraft
- Complete appropriate HACCP paperwork
- Responsible for maintaining a clean and orderly work area and vehicle
- Responsible for interacting with FA when reviewing and loading information
- Other duties as assigned
- Detail knowledge of flight plan data for conducting catering services
Pick and Packer / Reach Truck Operator
Treasurebox
11.2021 - 02.2023
- Loading or unloading materials using hand tools such as hand trucks, forklifts, pallet jacks, or hoists
- Operating a reach truck crane to move materials to and from storage locations
- Receive and make labels and boxes based on zone and priority
- Determine and build packaging based on product size
- Use equipment to determine location of box contents
- Verify product number to the Stock Keeping Unit (SKU) label
- Order additional product from other locations when stock is low
- Move boxes to additional zones when complete
- Follow safety regulations
Transport Manager, Tip Top Bread
GWF Baking NZ
11.2018 - 05.2020
- Responsible for getting the right products in the right quantities, to the right locations all at the right time
- In charge of the day to day operations of the transport department
- Efficiently managing a team of drivers and vehicles
- Responsible for all of the dispatching, routing, and tracking of delivery vehicles
- Managing, monitoring and developing a team of drivers and line managers
- Involved in strategic development and strategy making
- Being the first point of contact for all drivers
- Making sure that all transport fleet vehicles are properly maintained and serviced
- Organizing vehicle checks
- Identifying operational issues, potential problems and opportunities
- Developing and nurturing customer relationships
Sub Contractor
DHL Courier Post
08.2017 - 11.2018
- Interpreted maps and followed written and verbal directions
- Kept the warehouse and associated outside areas neat and clean at all times
- Completed and submitted all necessary logs and paperwork on a daily basis
- Fostered positive working relationships with customers by responding to their questions and concerns
- Verified each delivery against shipping instructions before delivering to customers
- Never received any report of damaged items
- Completed a daily pre-trip inspection checklist before first delivery of the day
Pick and Packer/Merchandiser
Goodman Fielder
08.2014 - 02.2017
- Document Assigned Responsibility
- Quantitative Survey and Achieve Quality Standards
- Follow correct health and safety procedure
- Managing the orders on daily basis
- Managing the stock count and sending reports of food products like bread, milk, pies to the head office
- Being aware and contribute to the goals and target of company
Kitchen Hand
Copthorne Hotel Auckland
04.2014 - 08.2014
- Preparing basic food following set recipes
- Hands on experience in maintaining of kitchen utensils and equipment
- Good understanding of hygiene practices
- Managing food inventory and stocking
- Deliver superior guest service and ensure absolute customer satisfaction
- Maintain health and safety procedure at work place
Education
National DIPLOMA - Business Studies
New Zealand National College
AucklandDIPLOMA - Hospitality
Professional bar and restaurant school
lcq certificate - undefined
Skills
- Hard Working
- Time Management
- Multi-tasking
- Organizational Skills
- Customer Service
- Able to lead team
- Flexible
- Quick Learner
- Focused
- Problem Solving
- Driving skills
- Good communication skills
- Problem-solving
Custom
Available on request
Languages
English
Fluent
Hindi
Native
Punjabi
Native
Timeline
Online Assistant/Delivery Driver
New World Birkenhead
06.2023 - 01.2025
Airline Catering Truck Driver
LSG Sky Chefs
02.2023 - 07.2023
Pick and Packer / Reach Truck Operator
Treasurebox
11.2021 - 02.2023
Transport Manager, Tip Top Bread
GWF Baking NZ
11.2018 - 05.2020
Sub Contractor
DHL Courier Post
08.2017 - 11.2018
Pick and Packer/Merchandiser
Goodman Fielder
08.2014 - 02.2017
Kitchen Hand
Copthorne Hotel Auckland
04.2014 - 08.2014
DIPLOMA - Hospitality
Professional bar and restaurant school
lcq certificate - undefined
National DIPLOMA - Business Studies
New Zealand National College
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