Prabhleen Kaur
Greater Sudbury ,Ontario
Summary
Driven and innovative professional with proven expertise in customer service and cash handling, honed at Shoppers Drug Mart. Excelled in fostering teamwork and collaboration, significantly enhancing team efficiency. Demonstrates exceptional problem-solving and communication skills, ensuring high customer satisfaction and workplace safety. Fluent in multiple languages, adding value to diverse team environments.
Overview
3
3
years of professional experience
Work History
Team Member
Shoppers Drug Mart
Calgary Alberta
11.2023 - 09.2024
Processed customer transactions accurately and efficiently.
Assisted with product merchandising and maintained visually appealing displays.
Handled customer inquiries and resolved complaints professionally.
Supported the store's daily operations and maintained a clean, organized environment.
Collaborated with team members to ensure smooth workflow during peak hours.
Team Member
SK Finance Company
Nawanshahr, Punjab India
05.2021 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Child And Youth Care Program - Child And Youth Care Program
Cambrian College
Greater Sudbury Ontario Deploma Of Business Administration - Business Administration
Southern Alberta Institute
Calgary, Alberta 04.2024
Higher Secondary - Commerce
KC Institute
Nawanshahr, Punjab, India |05.2021
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Cash Handling
- Cleaning
- Flexible Schedule
- Workplace Safety
- Money Handling
- Decision-making capabilities
- Creativity and Innovation
- FLUENT IN LANGUAGE
Timeline
Team Member
Shoppers Drug Mart
11.2023 - 09.2024
Team Member
SK Finance Company
05.2021 - 08.2023
Child And Youth Care Program - Child And Youth Care Program
Cambrian College
Deploma Of Business Administration - Business Administration
Southern Alberta Institute
Higher Secondary - Commerce
KC Institute