I am a professional who has a strong focus on teamwork and believes in delivering results.
I have a track record of maintaining compliance and demonstrating strong attention to detail.
I am also proactive in taking on additional responsibilities to help the team reach its objectives.
Overview
6
6
years of professional experience
Work History
Guarantee Assessor
Registered Master Builders Association
Wellington, WGN
04.2023 - Current
Managed workload effectively by prioritising tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
Analyse building contracts to identify risk that could result in potential claim.
Analyse building plans to identify high risk elements contained within that could result in potential defects.
Fostering positive and open communication with members regarding guarantee applications.
Providing excellent customer service to the homeowners and builders.
Where appropriate, accept, incomplete or reject guarantee applications, prepare and send relevant documentation.
Guarantee Officer
Registered Master Builders Association
Wellington, WGN
11.2022 - 04.2023
Assessing transfer applications, prepare and send relevant documentation to homeowners and builders.
Liaising with clients, RMBA members and homeowners in respect of Transfers and Notice of practical Completion.
Entering guarantee applications into database.
Dealing with basic phone queries related to transfers, guarantee applications and basic claims support.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Shift Manager
Burger King
05.2021 - 09.2023
Excelled in every store position and regularly backed up front-line staff.
Trained and mentored new employees to maximize team performance.
Managed schedules, accepted time off requests and found coverage for short shifts.
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
End of shift banking and managing float.
Stock intake and ordering.
Data Entry Administrator
Electoral Commission
Wellington, WGN
09.2022 - 10.2022
Completed data entry tasks with accuracy and efficiency.
Organized, sorted and checked input data against original documents.
Corrected data entry errors to prevent later issues such as duplication or data degradation.
Creating Unique ID for Employees.
General administrative tasks including Quality Assurance and team support.
Team Member
Burger King
09.2019 - 05.2021
Contributed to team success by completing jobs quickly and accurately.
Pursued learning opportunities to advance knowledge and take on leadership position.
Instructed junior team members on protocols and procedures of each station to maximize contributions.
Participated in cross-functional team-building activities.
Internship Student
Spotless Cleaning
12.2019 - 05.2020
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Developed business, financial and analytical skills needed for career.
Research on Labour Budgeting and made a project report on how Spotless can use some budgetary controls to decrease their labour cost.
Education
Graduate Diploma - Accounting
Wellington Institute of Technology
Petone, WGN
06.2020
Bachelor of Commerce (Hons) - Accounting And Business Management
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC