Pradakshina Das
Lower Hutt
Summary
I am a professional who has a strong focus on teamwork and believes in delivering results.
I have a track record of maintaining compliance and demonstrating strong attention to detail.
I am also proactive in taking on additional responsibilities to help the team reach its objectives.
Overview
6
6
years of professional experience
Work History
Guarantee Assessor
Registered Master Builders Association
04.2023 - Current
- Managed workload effectively by prioritising tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
- Analyse building contracts to identify risk that could result in potential claim.
- Analyse building plans to identify high risk elements contained within that could result in potential defects.
- Fostering positive and open communication with members regarding guarantee applications.
- Providing excellent customer service to the homeowners and builders.
- Where appropriate, accept, incomplete or reject guarantee applications, prepare and send relevant documentation.
Guarantee Officer
Registered Master Builders Association
11.2022 - 04.2023
- Assessing transfer applications, prepare and send relevant documentation to homeowners and builders.
- Liaising with clients, RMBA members and homeowners in respect of Transfers and Notice of practical Completion.
- Entering guarantee applications into database.
- Dealing with basic phone queries related to transfers, guarantee applications and basic claims support.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Shift Manager
Burger King
05.2021 - 09.2023
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- End of shift banking and managing float.
- Stock intake and ordering.
Data Entry Administrator
Electoral Commission
09.2022 - 10.2022
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted and checked input data against original documents.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Creating Unique ID for Employees.
- General administrative tasks including Quality Assurance and team support.
Team Member
Burger King
09.2019 - 05.2021
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Participated in cross-functional team-building activities.
Internship Student
Spotless Cleaning
12.2019 - 05.2020
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Developed business, financial and analytical skills needed for career.
- Research on Labour Budgeting and made a project report on how Spotless can use some budgetary controls to decrease their labour cost.
Education
Graduate Diploma - Accounting
Wellington Institute of Technology
Petone, WGN06.2020
Bachelor of Commerce (Hons) - Accounting And Business Management
Graphic Era University
Dehradun12.2018
High School Diploma -
Scholar's Home
Dehradun05.2015
Skills
- Attention to detail
- Team building
- Customer relationship management
- Problem-solving abilities
- Multitasking
- Detail-oriented
- Decision-making
Timeline
Guarantee Assessor
Registered Master Builders Association
04.2023 - Current
Guarantee Officer
Registered Master Builders Association
11.2022 - 04.2023
Data Entry Administrator
Electoral Commission
09.2022 - 10.2022
Shift Manager
Burger King
05.2021 - 09.2023
Internship Student
Spotless Cleaning
12.2019 - 05.2020
Team Member
Burger King
09.2019 - 05.2021
Graduate Diploma - Accounting
Wellington Institute of Technology
Bachelor of Commerce (Hons) - Accounting And Business Management
Graphic Era University
High School Diploma -
Scholar's Home
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