Pradeep Singh
97 Victoria Road Devenport
Summary
To contribute to give an excellent service in the industry by using good budgeting and organizational skills to improve Restaurant operations in a managerial capacity.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
Flying Rickshaw
Devanport
11.2023 - Current
- Managed daily restaurant operations and staff scheduling for optimal efficiency.
- Trained and mentored new team members to ensure service standards.
- Implemented quality control processes to uphold food safety standards.
- Maintained detailed records of sales transactions and daily shift reports.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Adhered to all health department regulations regarding food storage and preparation.
Restaurant Manager
Taj Jai Mahal Palace
10.2022 - 10.2023
- Trained and mentored new team members to ensure service standards.
- Managed daily restaurant operations and staff scheduling for optimal efficiency.
- Developed marketing strategies to enhance customer engagement and retention.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
Restaurant & Bar Manager
JW Marriott Mussoorie Walnut Grove Resort & Spa
Mussoorie
03.2022 - 10.2022
- Managed daily bar operations and ensured high service standards.
- Trained and supervised bar staff to enhance service efficiency.
- Developed innovative cocktail menus to attract diverse clientele.
- Coordinated inventory management and ordered supplies timely.
- Established staff schedules to optimize coverage during peak hours.
- Maintained cleanliness and organization of the bar area consistently.
- Implemented customer feedback processes to improve guest satisfaction.
- Collaborated with culinary team for seamless food and beverage pairing.
Assistant Manager Food and Beverage
JW Marriott Mussoorie Walnut Grove Resort & Spa
Mussoorie
03.2019 - 02.2022
- Assisted in managing daily operations of luxury resort and spa.
- Developed standard operating procedures to improve workflow efficiency.
- Resolved guest complaints promptly, maintaining high satisfaction levels.
- Organized special events, ensuring seamless execution and guest engagement.
- Ensured compliance with safety regulations and company policies.
- Developed a system for tracking inventory and ordering supplies as needed.
Food & Beverage Executive
JW Marriott Mussoorie Walnut Grove Resort & Spa
Mussoorie
03.2016 - 02.2019
- Led daily operations to ensure exceptional guest experiences at luxury resort.
- Coordinated staff schedules to optimize service delivery and resource allocation.
- Managed vendor relationships for procurement of high-quality supplies and services.
- Developed training programs to enhance employee skills and operational efficiency.
- Implemented standard operating procedures for consistent service quality across departments.
Food & Beverage Associate
JW Marriott Chandigarh
Chandigarh
11.2012 - 02.2016
Education
Financial Accounting -
Swastik Academy
Diploma - Hotel Management
Blue Mountains College of Hotel Management
DehradunSkills
- Leadership operation
- People management
- Time management and organisation
- Financial acumen
- Compliance
- Problem solving
- Creative ideas
- Marketing
- Health and safety
Professional Achievements
- Awarded as the Associate of the month, August 2014, March 2015, JW Marriott Chandigarh
- Completed Bar arts course
- Successfully completed Essential Skills for Supervisors and Managers, 2016 EXECUTIVE Batch
- Completed lobster ink training in Whisky / Wine professional/ Food and Beverage
- Guest Recognize - Guest Satisfaction Survey & Social Media
- Appreciated for passing BSA audit, 2017/18
- Doing monthly cash audit for all Food and Beverage outlet
- Awarded Executive of the month, November 2017, December 2017
- Awarded 5 year journey with Marriott international
- Successfully Completed JW Wine Ambassador Assessment
- Enrolled in 'LEAD' Program in Marriott International
Pre Employment History
- Cidade de Goa, 20 weeks, 2010-11, Best Trainee award
- JW Marriott Chandigarh, Food & Beverage Associate, 11/01/12, 02/29/16
Languages
- English
- Hindi
Timeline
Restaurant Manager
Flying Rickshaw
11.2023 - Current
Restaurant Manager
Taj Jai Mahal Palace
10.2022 - 10.2023
Restaurant & Bar Manager
JW Marriott Mussoorie Walnut Grove Resort & Spa
03.2022 - 10.2022
Assistant Manager Food and Beverage
JW Marriott Mussoorie Walnut Grove Resort & Spa
03.2019 - 02.2022
Food & Beverage Executive
JW Marriott Mussoorie Walnut Grove Resort & Spa
03.2016 - 02.2019
Food & Beverage Associate
JW Marriott Chandigarh
11.2012 - 02.2016
Financial Accounting -
Swastik Academy
Diploma - Hotel Management
Blue Mountains College of Hotel Management