PRADNYA NAIK
Waterview,AUK
Summary
A self-motivated, energetic, and hardworking professional with extensive experience in the human resource field. Work effectively in a team and individually using own initiative. Will be an invaluable asset to any organization, given my work experience, dedication, and great pride.
Overview
11
11
years of professional experience
Work History
Restaurant Waiter
SKYCITY Entertainment Group
01.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
Assistant Manager
Balmer Lawrie & Company Limited
08.2016 - 09.2022
- HR & Admin-related work
- Ensuring Compliance with all Company & relevant rules/procedures
- Proved successful working within tight deadlines and a fast-paced atmosphere
- Maintained excellent attendance record, consistently arriving at work on time
- Utilized coordination and planning skills to achieve results according to schedule
- Responsible for taking care of complete induction and joining formalities of new employees
- Involved in maintaining personnel records of all employees
- SAP - Handling SAP for providing payroll-related necessary data i.e
- Attendance, leaves, and LWP details to Regional Human Resources for payroll processing
- Processing separations of all Fixed Term Contract employees (approval, no dues clearance, and issuance of acceptance of resignation letter and experience certificate) or termination as per agreed timelines
- Handling all queries/grievances of employees.
HR Executive
Radium HR Services Pvt. Ltd
12.2015 - 05.2016
- Generalist HR and Admin role.
HR Executive
Indicus Software Pvt. Ltd
09.2014 - 08.2015
- HR and Admin-related work.
HR Executive and Management Assistant
Docplexus Online Services Pvt. Ltd
05.2013 - 05.2014
- HR Generalist role.
Education
MAB: Advance Human Resource -
Unitec Institute of Technology
Mount Albert, AUK12.2023
MBA: Human Resource Management -
Sinhgad Business School Pune University
Pune, Maharashtra05.2013
Bachelor of Science: Hospitality Studies - Hotel Management
AISSMS - Pune
Pune06.2010
Skills
- Recruitment and selection
- Onboarding and Orientation
- Documentation and Recordkeeping
- Employee Relations
- Staff Management
- Performance Appraisal
- Human Resources Support
- Exit Interviews
- Effective Communication
- Self Motivation
- Adaptability and Flexibility
Accomplishments
- Selected as an International Student Connector for Semester Two,2023 at Unitec Institute of Technology.
- Achieved award of best employee of the month for providing excellent service to an organization during pandemic situation.
Timeline
Restaurant Waiter
SKYCITY Entertainment Group
01.2023 - Current
Assistant Manager
Balmer Lawrie & Company Limited
08.2016 - 09.2022
HR Executive
Radium HR Services Pvt. Ltd
12.2015 - 05.2016
HR Executive
Indicus Software Pvt. Ltd
09.2014 - 08.2015
HR Executive and Management Assistant
Docplexus Online Services Pvt. Ltd
05.2013 - 05.2014
MAB: Advance Human Resource -
Unitec Institute of Technology
MBA: Human Resource Management -
Sinhgad Business School Pune University
Bachelor of Science: Hospitality Studies - Hotel Management
AISSMS - Pune
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