Pragnesh Shinde
Auckland,New Zealand
Summary
Ambitious Engineering Intern keen to contribute boundless enthusiasm while expanding personal competencies. Dedicated to absorbing and leveraging new techniques and skills. Ready to positively impact all new and ongoing projects through diligent pursuit of exceptional final products.
Overview
5
5
years of professional experience
Work History
Retail Banking Specialist
Westpac Bank New Zealand
Auckland , New Zealand
06.2023 - 02.2025
- Assisted customers with everyday banking needs and selected appropriate financial products.
- Conducted research on account issues using various in-house software tools.
- Served as primary contact for customers requiring support for FOREX transactions.
- Facilitated bonus returns by aligning expected rates for customer deposits.
- Analyzed fraud-related cases, implementing swift actions to prevent financial loss.
- Guided customers towards high-yield savings products and low-interest lending options.
- Resolved complex issues related to lending products and online banking transactions.
- Developed strong relationships with customers through active listening and clear communication.
Manager
Matakana Village Pub
Auckland , New Zealand
10.2019 - 05.2023
- Ensured compliance with applicable laws, regulations, and industry standards.
- Planned and led team meetings to review business results and communicate ongoing priorities.
- Implemented quality control measures to maintain high company standards.
- Provided leadership and mentoring to newly hired employees on various company programs.
- Managed inventory levels to align with demand, minimizing waste from overstocking.
- Negotiated vendor contracts to secure favorable terms and pricing.
Education
Associate's Degree - Civil Engineering
UNITEC Institute of Technology
Auckland, NZ02-2025
Higher Secondary -
Gujarat University
India01-2012
Skills
- Data analysis
- AutoCAD software
- Surveying techniques
- Cost estimation
- Technical writing
- Critical thinking
- Engineering documentation
Affiliations
- Swimming and Weight lifting
- Travel and Sports
Additional Information
New Zealand Permanent Resident
Languages
English
Professional
Hindi
Professional
Gujarati
Professional
Timeline
Retail Banking Specialist
Westpac Bank New Zealand
06.2023 - 02.2025
Manager
Matakana Village Pub
10.2019 - 05.2023
Associate's Degree - Civil Engineering
UNITEC Institute of Technology
Higher Secondary -
Gujarat University
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