Prajusha Narayanan

Ashburton,Allenton

Summary

A successful Counter representative with more than 5 years of proven experience in customer service and support. Recognized strengths include problem-solving, verbal and written communication skills. Detail-oriented associate with solid administrative experience and excellent money-handling skills.

Overview

years of professional experience

Work History

Sales and Service Assistant/Counter

Farmers Trading Company

03.2020 - 12.2022

Provide thebest customer services and solutions with face-to-face interaction
Carried out all transactions on cash register, including cash, checks, card payments refunds or exchange
Regularly trusted to open and close store, including the cash drawer
Successfully handled customer complaints by resolving issues and offering discounts when appropriate with managers approval.
Warmly welcomed customers upon approaching counter and placing orders.

Front of house

Ashburton Museum

02.2020 - 03.2021

Identify customer needs and provided sound advice accordingly
Undertake administration task, such as data entry and telephone enquiries
Record transaction and ensure they are accounted in the till balance
Effectively respond to customer requests, objections, or enquiries when they arise.

Issuing Officer

NZ Electoral Commission

10.2020 - 10.2020

Issued ordinary and special votes
Ensured the security of all election material, including ballot papers and electoral rolls took care of overall operation of the polling place.

Skills

Excellent communication and interpersonal skills
Ability to provide advice and solutions to our customers to help them achieve the best outcomes
Contribute to the business and customers through positive interactions
Sound understanding of compliance
People management skills and build a positive relationship with people at all levels
Create a positive environment to work

Strong ability to interact with customers in face-to-face environment
Good attention to detail and numeracy skills
Digitally savvy and can quickly grasp new systems and functions
Constant communication with stakeholders while identifying problems, developing solutions and discussing results
Experience in processing requests and providing advice to customers in relation to complex products and services
Administration and Technology skills Completed NZ Certificate in Business(Open polytechnic)2022

Timeline