Prajusha Narayanan
Ashburton,Allenton
Summary
A successful Counter representative with more than 5 years of proven experience in customer service and support. Recognized strengths include problem-solving, verbal and written communication skills. Detail-oriented associate with solid administrative experience and excellent money-handling skills.
Overview
4
4
years of professional experience
Work History
Sales and Service Assistant/Counter
Farmers Trading Company
03.2020 - 12.2022
- Provide thebest customer services and solutions with face-to-face interaction
- Carried out all transactions on cash register, including cash, checks, card payments refunds or exchange
- Regularly trusted to open and close store, including the cash drawer
- Successfully handled customer complaints by resolving issues and offering discounts when appropriate with managers approval.
- Warmly welcomed customers upon approaching counter and placing orders.
Front of house
Ashburton Museum
02.2020 - 03.2021
- Identify customer needs and provided sound advice accordingly
- Undertake administration task, such as data entry and telephone enquiries
- Record transaction and ensure they are accounted in the till balance
- Effectively respond to customer requests, objections, or enquiries when they arise.
Issuing Officer
NZ Electoral Commission
10.2020 - 10.2020
- Issued ordinary and special votes
- Ensured the security of all election material, including ballot papers and electoral rolls took care of overall operation of the polling place.
Skills
- Excellent communication and interpersonal skills
- Ability to provide advice and solutions to our customers to help them achieve the best outcomes
- Contribute to the business and customers through positive interactions
- Sound understanding of compliance
- People management skills and build a positive relationship with people at all levels
- Create a positive environment to work
- Strong ability to interact with customers in face-to-face environment
- Good attention to detail and numeracy skills
- Digitally savvy and can quickly grasp new systems and functions
- Constant communication with stakeholders while identifying problems, developing solutions and discussing results
- Experience in processing requests and providing advice to customers in relation to complex products and services
- Administration and Technology skills Completed NZ Certificate in Business(Open polytechnic)2022
Timeline
Issuing Officer
NZ Electoral Commission
10.2020 - 10.2020
Sales and Service Assistant/Counter
Farmers Trading Company
03.2020 - 12.2022
Front of house
Ashburton Museum
02.2020 - 03.2021