PRAKHAR SHARMA

• Managed a team of sales representatives, achieving consistent exceeding of sales targets
• Developed and implemented new sales strategies, resulting in a 15% increase in revenue
• Provided exceptional customer service, resolving customer issues efficiently and effectively
• Maintained accurate sales records and reports

• Successfully collected outstanding debts through various communication channels
• Negotiated payment plans with debtors to ensure timely repayments
• Maintained accurate records of all debt collection activities
• Adhered to all legal and ethical guidelines related to debt collection

• Assisted the manager in daily operations, including staff supervision and customer service
• Managed inventory and ensured adequate stock levels
• Processed sales transactions and maintained accurate financial records
• Contributed to the overall success of the team by providing support and assistance

Collaborated with customers to manage accounts and offer tailored payment solutions.

Reviewed customer profiles to offer tailored products and services.

Developed solutions to support customer retention during financial constraints.

Coordinated various projects ensuring smooth handover from New Zealand and Australian operations to Indian counterparts.

Secured a paid internship to enhance expertise in New Zealand for one month.