PRANAV RAO
Auckland,MT ROSKILL
Summary
Operations Manager with extensive experience in supervising staff and ensuring compliance with company policies. Proven track record in empowering employees, managing inventory, and conducting performance reviews to boost accountability and improve outcomes. Strong skills in problem-solving, team leadership, operations management, and customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Manager
DTDC Express
02.2021 - 04.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Master's of Management - Business Management
MASSEY UNIVERSITY
Albany, NZ04.2025
BBA - Business Administration
GUJARAT UNIVERSITY
KALOL, GUJARAT04.2023
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Personal Statement
I'm a dedicated team player with a passion for football, both on and off the field.
Whether I'm playing or watching, the energy of the game always captivates me.
Music and books are my sanctuary; I find solace and inspiration ni their melodies and words. Adapting quickly to new situations si second nature to me, and I thrive on the excitement of trying new things.
Certification
- Financial markets, Yale University - [MAY 2022 - JULY 2022]
- Diploma in computer professional accountant, AICSM [AUGUST 2022 - JANUARY 2023]
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Spanish
Limited Working
Timeline
Operations Manager
DTDC Express
02.2021 - 04.2024
Master's of Management - Business Management
MASSEY UNIVERSITY
BBA - Business Administration
GUJARAT UNIVERSITY
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