Summary
Work History
Education
Skills
References
Timeline
Generic

Pranay Kumar

4 Chieftain Rise Goodwood Height Manuaku ,Auckland

Summary

Experienced ground operation/Ramp agent with Air New Zealand with over 8 years of work Aviation experience in the airline industry. i have excellent reputation for solving problems, improving customer satisfaction and driving overoll operational improvement, i have great interpersonal skills where im enthusiastic and eager to embrace new challenges and contribute to team discussion, lead the team to success through hard work i have good attention to detail and have excellent organization skills. through my years off working as a Ramp agent i have a clear understanding of multitasking and training in various job duties im motivated to learn grow and progress in everything i do, i like to embrace on new challenges i do. Handling over 8 years of experience moving loads such as cargo,baggage,live animals quickly and safely without any damage to meet customers expectation im every highly people safety focused previously identifying potential hazards which may cause harm to people, work colleagues or even aircraft im very good in demonstrating ability to work well under pressure in both teams and independent roles. i believe im a great asset to my company because of my vast knowledge of many various jobs and roles from customer service to delivery operator driver to shipping and delivery management. im highly motivated and love a challenge im a quick learner does well individually and with colleague. i am looking forward to my next opportunity with your company thank you.

Work History

Aramex Couriers, Robertson Supplies Limted

Pranay kumar
Auckland
  • Robertson Supplies Limited
  • Checked and ensure that products are shipped at the earliest time and have full responsible in informing customers about the progress of there orders.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Ensured compliance with relevant laws and regulations.
  • Reviewed company documents such as financial statements, corporate charters.
  • Provided support to management teams of portfolio companies to help them achieve their objectives.
  • Conducted market research to identify new investment opportunities.
  • Organized events such as conferences, seminars. for limited partners.
  • Aramex Couries
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Delivered products to customer locations on time.
  • Monitored customer reviews and feedback to improve product performance.
  • Tracked orders from fulfillment centers to ensure timely delivery of goods to customers.
  • Troubleshot any issues that arose during shipping process or post-purchase experience.
  • Communicated with current customers to increase overall satisfaction and improve product value.

Education

Some College (No Degree) - National Certificate of Educational Achievement 3

Howick College
Auckland, NZ
10-2016

Some College (No Degree) - National Certificate of Educational Achievement 2

Howick College
Auckland, NZ
10-2015

Some College (No Degree) - National Certificate of Educational Achievement 1

Howick College
Auckland, NZ
10-2014

Skills

  • Load Planning
  • Passenger Assistance
  • Team Leadership
  • Baggage oversight
  • Aircraft Restocking
  • Item transport
  • Heavy Lifting
  • Live Cargo Handling
  • Ground Support Services
  • Cargo Equipment Operation
  • Ramp Checklist Completion
  • Load Planning Communication
  • Aircraft Safety Checks
  • Cargo Handling
  • Freight Handling
  • Vehicle operation
  • Customer Service
  • Loading and unloading
  • Aircraft Tug Operation
  • Machine operator

References

References available upon request.

Timeline

Aramex Couriers, Robertson Supplies Limted

Pranay kumar

Some College (No Degree) - National Certificate of Educational Achievement 3

Howick College

Some College (No Degree) - National Certificate of Educational Achievement 2

Howick College

Some College (No Degree) - National Certificate of Educational Achievement 1

Howick College
Pranay Kumar