Praneel Sharma

• Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
• Oversaw night auditing of daily room occupancy and hotel revenue.
• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
• Kept accounts in balance and ran daily reports to verify totals.
• Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
• Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
• Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
• Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
• Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
• Entered customer data into room system and updated information whenever patrons changed rooms.
• Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
• Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
• Generated and printed daily financial reports to track hotel performance.
• Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
• Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
• Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
• Coordinated with housekeeping staff to address any overnight room maintenance requests or special accommodations needed.
• Collaborated with the front desk team to ensure seamless transitions between shifts and consistent communication regarding guest needs.
• Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
• Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
• Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
• Managed inventory levels of supplies required for efficient front desk operations during overnight hours.
• Ensured compliance with company policies and local regulations through meticulous record-keeping of nightly transactions.
• Fostered a collaborative work environment amongst all hotel departments through clear communication channels established during shift changes.
• Supported sales efforts by proactively upselling available services to guests during their stay, increasing overall revenue growth.
• Established rapport with regular clientele by providing personalized service tailored to individual preferences.
• Resolved guest issues with professional and empathetic communication, improving overall stay experiences.
• Compiled and presented detailed reports on nightly revenue, aiding in financial planning and analysis.
• Ensured compliance with all hotel policies and regulatory requirements, maintaining high standards of operations.
• Provided guests with information about local attractions and services, enhancing their stay experience.
• Handled emergency situations calmly and effectively, ensuring guest safety and minimizing disruptions.
• Managed front desk operations during night, maintaining security and guest safety.
• Updated guest accounts and processed payments accurately, safeguarding financial integrity.
• Conducted nightly audits to ensure financial accuracy, promoting transparency and trust.
• Processed reservations and cancellations efficiently, optimizing room occupancy rates.
• Streamlined communication with shuttle services and local transportation for guests, improving satisfaction with logistical support.
• Maintained cleanliness and orderliness in front desk area, creating welcoming atmosphere for guests.
• Assisted in inventory management and supply ordering for front desk, ensuring preparedness and operational efficiency.
• Improved operational efficiency by streamlining audit processes, reducing time spent on nightly closures.
• Coordinated with housekeeping and maintenance staff to address overnight issues, ensuring guest comfort.
• Enhanced guest satisfaction by providing efficient check-in and check-out services.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Liaised with housekeeping staff to verify service and maintenance of hotel standards.
• Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

• Input vendor payments and updated accounts to reflect new balances.
• Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
• Enhanced financial reporting efficiency with thorough account reconciliations and analysis.
• Ensured timely vendor payments by managing invoice processing and expense tracking systems.
• Maintained strict confidentiality of sensitive financial information, ensuring the protection of company assets and maintaining a high level of professional integrity.
• Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
• Collaborated with team members to develop new internal control measures, increasing overall financial security.
• Checked expenses against budget controls, entered figures and reconciled business accounts to address discrepancies.
• Improved financial accuracy by streamlining accounts payable and receivable processes.
• Supported month-end closing process by preparing comprehensive journal entries and adjusting balances as necessary.
• Developed strong relationships with external partners such as banks and vendors to facilitate smooth transaction processing on behalf of the company.
• Contributed to successful year-end audits through diligent documentation maintenance and collaborative communication with auditors.
• Maintained accurate financial records, contributing to company growth by enabling informed decisionmaking.
• Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
• Conducted regular audits of financial transactions, identifying areas of improvement in accounting procedures and controls.
• Trained new team members on accounting best practices, fostering a culture of continuous learning within the department.
• Overhauled process for year-end inventory audits to improve accuracy.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Handled day-to-day accounting processes to drive financial accuracy.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Strengthened financial operations by conducting bank reconciliations and financial reporting.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Matched purchase orders with invoices and recorded necessary information.
• Created detailed expense reports to facilitate reimbursement for business expenses incurred.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Presented audit findings to accounting manager after reviewing results and paperwork.

• Managed budgets and expenses to maintain cost control within the department.
• Developed comprehensive training programs to enhance driver safety and skills.
• Developed internal and external communication channels to keep abreast of trucking industry changes.
• Evaluated vendor proposals critically to select the most appropriate partners for outsourced fleet services without compromising on quality or budget constraints.
• Conducted thorough accident investigations, implementing corrective actions to promote a safer work environment.
• Optimized fleet efficiency by implementing effective scheduling and dispatching procedures.
• Monitored industry trends closely to stay current on new technologies that could potentially improve overall fleet operations efficiency.
• Spearheaded initiatives aimed at minimizing environmental impact by promoting eco-friendly driving habits among drivers and adopting sustainable practices within daily operations.
• Implemented business plans to improve overall fleet performance.
• Collaborated with various departments to achieve organizational objectives and support company growth.
• Negotiated contracts with vendors, ensuring best pricing and service quality for the fleet operations.
• Maintained clean and safe assets and fleet work environments.
• Maintained accurate records of all fleet-related activities, including maintenance, repairs, licenses, inspections, registrations, and warranties.
• Liaised effectively between senior management and front-line staff members in order to achieve overarching business goals.
• Enhanced vehicle maintenance processes for improved fleet performance and reduced downtime.
• Addressed employee concerns promptly while fostering an inclusive team environment that promoted open communication among staff members.
• Reduced fuel consumption through strategic route planning and efficient vehicle allocation practices.
• Streamlined communication channels with drivers, leading to increased operational efficiency.
• Conducted regular audits of fleet assets, ensuring proper utilization and compliance with regulations.
• Oversaw inventory management of parts and supplies necessary for maintaining optimal functioning of the entire vehicle fleet.
• Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
• Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
• Suggested actionable improvements to increase efficiency and reduce expenses.
• Provided all drivers with pertinent safety materials regarding rules and regulations.
• Maintained accurate driver information for delivery scheduling.
• Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
• Supervised maintenance team and effectively delegated assignments to optimize processes.
• Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
• Trained drivers to manage time effectively, improving overall mileage performance.

Generated daily reports detailing suggested process improvement initiatives to inform management.

• Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
• Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
• Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

• Trained new team members on site policies and procedures.
• Maintained records and logs of work performed and materials and equipment used.
• Worked with personnel and managers to meet strict timelines.
• Oversaw personnel safety and efforts at work site.
• Developed work schedules for team members to maximize shift coverage.
• Implemented best practices and safe operating procedures.
• Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
• Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
• Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
• Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
• Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
• Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
• Reduced costs for the company through effective budget management and vendor negotiations.
• Resolved issues among team members to keep employees on task.
• Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
• Provided onsite training to help develop employee skills.
• Coordinated with contractors and teams for timely project completion, ensuring efficiency and quality.
• Achieved high levels of client satisfaction through meticulous attention to detail and proactive communication.
• Conducted thorough risk assessments to proactively address potential issues, maintaining project timelines.
• Enhanced site safety by implementing rigorous daily inspection routines.
• Implemented cost-saving strategies without compromising on quality, maximizing profitability for company.
• Ensured compliance with all regulatory requirements, keeping projects on track and avoiding penalties.
• Fostered strong relationships with stakeholders by providing regular, detailed project updates.
• Addressed and resolved onsite conflicts swiftly, maintaining positive and productive work environment.
• Inspected equipment and tools used for safe operation.
• Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
• Developed and maintained positive relationships with clients and other stakeholders.
• Provided feedback to workers on job performance and safety procedures.
• Trained workers in proper methods, equipment operation and safety procedures.
• Investigated and reported on accidents, injuries and near-miss incidents.
• Communicated with stakeholders on job milestones.

Documented construction and extraction workers' hours, wages and other pertinent information.

• Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
• Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
• Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.