Pranesh Raniga
Auckland,New Zealand
Summary
Collaborative Used Car Sales Manager with strong business acumen and 36 years of progressive and relevant sales management experience. Dedicated to consistently meeting vehicle sales quotas through expert management and leadership of sales team. Skillful in maintaining used car inventory, forecasting sales and motivating team to reach sales targets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Used Car Sales Manager
RK Cars Ltd
05.2006 - Current
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Managed inventory effectively for optimal turnover rate and profitability.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
- Maintained a deep understanding of competitor offerings and pricing strategies, positioning our dealership as the top choice for prospective buyers.
- Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
- Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Developed ongoing relationships with automotive wholesalers, securing favorable purchasing terms for used car inventory replenishment.
- Built strong customer relationships through exceptional service and follow-up communication.
- Collaborated with finance department to secure customer financing options and close sales efficiently.
- Improved overall team performance by setting ambitious sales targets and motivating staff to exceed expectations.
- Established a robust online presence by optimizing website content and utilizing social media channels to reach potential buyers.
- Facilitated open lines of communication between sales, finance, and service departments to promote seamless operations and a cohesive customer experience.
- Increased used car sales by developing and implementing effective marketing strategies.
- Analyzed market trends to identify potential growth opportunities within the used car industry.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
- Coordinated special events such as promotional sales weekends or community outreach initiatives to generate increased foot traffic at the dealership.
- Implemented cost-saving measures in operations management, reducing overhead expenses while maintaining high-quality standards.
- Implemented thorough documentation processes for all aspects of vehicle transactions, including title transfers, warranty information, and financing agreements.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Built relationships with customers and community to establish long-term business growth.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Organized promotional events and interacted with community to increase sales volume.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Manager
Mumbai Masala
10.2000 - 04.2006
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Manager
Century Video
08.1988 - 09.2000
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
Diploma in Marketing - Marketing
AUT
Auckland, NZ11.1994
Skills
- Customer Relationship Building
- Strong negotiation skills
- Staff Training and Development
- Technical knowledge
- Market Research
- Customer Service
- Problem-Solving
- Multitasking
- Excellent Communication
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Used Car Sales Manager
RK Cars Ltd
05.2006 - Current
Manager
Mumbai Masala
10.2000 - 04.2006
Manager
Century Video
08.1988 - 09.2000
Diploma in Marketing - Marketing
AUT
Similar Profiles
ARTUR URBANSKIARTUR URBANSKI
PHV driver London at Location Cars London, Uber, Bolt, White Eagle CarsPHV driver London at Location Cars London, Uber, Bolt, White Eagle Cars
Keelan NaidooKeelan Naidoo
Medical Technologist at National Health Laboratory Services RK Khan HospitalMedical Technologist at National Health Laboratory Services RK Khan Hospital
Brandon MannBrandon Mann
Foreman at RK Flat RoofingForeman at RK Flat Roofing