Prasadini Bhagya Thilakarathna
Johnsonville,New Zealand
Summary
A highly organized and disciplined professional with over 10 years of experience in administrative coordination, project support, and procedural compliance. Proven track record in managing high-volume document workflows and coordinating logistical requirements for national-level development projects. Recently completed a Certificate in Business Administration in New Zealand to complement a Second-Class Upper Honors degree. Committed to applying advanced management principles to drive operational efficiency within the PGDM program and beyond.
Overview
15
15
years of professional experience
Work History
Catering Assistant
The Compass Group
Wellington
02.2025 - Current
- Supporting high-volume commercial and corporate environments through efficient food preparation and service.
- Ensuring strict adherence to food safety, hygiene, and health & safety protocols.
- Delivering high-quality customer service and responding to requests in a fast-paced environment.
Team Member
KFC
Johnsonville
01.2024 - 02.2025
- Collaborated with team members to ensure fast, accurate service during peak periods.
- Handled cash payments and customer concerns to ensure a positive brand experience.
- Maintained kitchen operations and food safety standards according to strict corporate requirements.
Development Officer
Dept. for Persons Registration
, Sri Lanka
02.2021 - 10.2023
- Workflow Management: Oversaw the end-to-end processing of thousands of National Identity Card applications.
- Quality Control: Evaluated applications against strict legal standards to ensure data integrity prior to national system entry.
- Reporting: Prepared monthly efficiency reports and volume summaries for senior management review.
- Sri Lanka
Development Officer (Admin & Project Coordination)
Ministry of Aviation
, Sri Lanka
09.2013 - 02.2021
- Project Coordination: Provided essential administrative support for high-profile national projects, including Jaffna International Airport.
- Legal Liaison: Drafted official Gazette notifications and coordinated with authorities to facilitate legal and parliamentary approvals.
- Confidential HR Admin: Processed sensitive foreign leave applications for Civil Aviation Authority officers.
- Sri Lanka
Visiting Instructor (German Language)
University of Ruhuna
, Sri Lanka
01.2011 - 01.2013
- Sri Lanka
Education
Certificate of Business Administration -
The Career Academy
NZ01.2024
Bachelor of Arts - German
University of Kelaniya
Sri Lanka11-2010
Diploma in International Relations -
BCIS
Colombo01.2010
Skills
- Procedural Compliance
- Logistical Support
- Documents Handling & Data Entry
- Computer Literacy
- Food safety compliance
- Customer service excellence
- Food preparation efficiency
- Kitchen operations management
- Team collaboration
- Quality control assessment
- Workflow management
- Project coordination
- Effective communication
- Attention to detail
- Time management
Timeline
Catering Assistant
The Compass Group
02.2025 - Current
Team Member
KFC
01.2024 - 02.2025
Development Officer
Dept. for Persons Registration
02.2021 - 10.2023
Development Officer (Admin & Project Coordination)
Ministry of Aviation
09.2013 - 02.2021
Visiting Instructor (German Language)
University of Ruhuna
01.2011 - 01.2013
Certificate of Business Administration -
The Career Academy
Bachelor of Arts - German
University of Kelaniya
Diploma in International Relations -
BCIS