Prasanna Padmanabhan Sundaresan
Avalon
Summary
Self-motivated IT Professional with more than 18 years of Experience in ICT field. Have specialized in Technology administration, design, implementation, Maintenance and End of life. In 18 years have gained experience in business domains like chemical, Banking, FMCG, Government and Oil and gas etc.
Visionary professional considered a subject matter expert with different applications. Confident Application Support Specialist with exemplary expertise in providing direction during software programming.
Overview
18
18
years of professional experience
Work History
Senior SAP Application Support specialist
New Zealand Police
09.2018 - Current
- Design and Implement Cloud Products SuccessFactors, IAS, Onboarding 2.0
- Solman Administration
- Provide Technical Insight for new projects/Products coming into MyPolice
- Providing BAU SAP Basis Support
- Planning and execution of Regular maintenance activities
- Kernel Upgrades
- OS upgrade
- DB upgrade
- SAP Frontend Management
- Disaster recovery
- Performance Tuning
- Transport Management
- Implementing ChaRM
- Audit reporting
- Troubleshooting for BAU and testing
- Investigated and addressed system issues to enhance usability and improve functionality
- Organized system infrastructure documentation and operating procedures, strengthening controls, and enhancing overall performance
- Provided project-level analysis incorporating proposals, sequence diagrams, and scope matrixes
- Evaluated and adopted new technologies like S/4 HANA to address changing industry needs
SAP Technical Lead
Kiwibank Ltd
12.2014 - 07.2018
- Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency, and maintainability
- Formulated support partner identification process and evaluated support partners based on the process
- Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements
- Design, plan and execute Disaster Recovery
- System Monitoring and Troubleshooting
- Performing and planning SAP system maintenance activities
- Identify Support Partner through RFP process
- Defining SLA's and KPI's for support partners
- Practice continuous improvement strategy thus enabling vendor's output quality
Senior Basis Consultant
Accenture Australia Ltd
05.2011 - 12.2014
- Realization the architecture design for new core banking using SAP products
- Solved functional and technical obstacles and worked closely with project team from different functional streams within the Bank
- Planning and execution of SP Upgrades based on SDLC models
- Integrated third-party software into SAP-based solutions and installations, verifying compatibility and interoperability
- Data Migration planning, testing and execution of migration in production
- Performed Data Migration from Legacy to SAP systems
- Support DR capability tests
- Transport Strategy Planning for each release
- Homogenous and heterogeneous system copies
- Kernel Strategy, testing and rollout
- Integration of SAP Systems with other systems both SAP and legacy systems
- Project delivery by engaging with different partners
- Key member for successful completion of Version upgrade for ERP, BI and Banking systems
- Key planning member in optimizing the downtime for SPS upgrade using SUM tool for all other systems like Banking, PI and Bank Analyzer, ERP etc
- Implemented Transport Optimization thereby increasing more availability of services to Bank’s customers
Senior SAP Basis Consultant
Accenture India Ltd
02.2010 - 04.2011
- Installation of SAP systems
- Strategize and execute Service pack upgrades, Version Upgrades of SAP Components and Kernel upgrades
- SAP Solution Manager with implementation of ChaRM, Monitoring and other features
- SAP version and SP upgrades
- SAP Frontend tools management like SAPGUI, NWBC
- Perform System Copy via cloning and export import method
- Handled transport management in multiple environment landscape
- Planning, Co-coordinating between different teams and Vendors for activities like DR, Migration, installation etc
- Installation of ERP and Portal systems
- Installation of new application servers to existing servers
- Performance tuning for Oracle data base
- Transport Management using Charm tool
- Performing System copy using Database copy method
- Implemented Oracle Index compression technique and thereby reclaiming lot of space
Senior SAP Basis Consultant
Accenture India Ltd
01.2009 - 01.2010
- Responsible for Data Centre Migration for 3 environments including production
- Design, plan and test DR Capabilities
- Ensuring Production Stability of upstream systems in US region
- Responsible for Master data management environments comprising of EP, MDM and PI systems
- System copies
- Transport management for all systems in landscape
SAP Basis Consultant
Accenture India Ltd
05.2008 - 12.2008
- Ensuring System Stability
- Transport Management
- System Refresh
SAP Basis Consultant
Ciba Specialty Chemicals, Accenture India Ltd
07.2007 - 04.2008
- System Monitoring for a huge landscape (ECC6.0, SAP XI, SAP CRM, SAP SCM, SAP GTS and SAP Portal systems)
- Kernel upgrades
- Performing Client copies
- SPS upgrade
- Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation
Education
Bachelor of Engineering - Electrical, Electronics Engineering Technologies
Anna University
Chennai, Tamil NaduSkills
- Delivery of SAP Implementations
- SAP Change Coordination
- SAP Software Enhancements
- Experience with SAP Cloud Products
- Database Systems Expertise
- SSL Certificate Administration
- Efficiency Enhancement
- Operational Downtime Management
- Project Planning Proficiency
- Strategic SAP Maintenance Management
- Management of SAP Upgrade Projects
- Data Transition Experience
- Incident Management Expertise
- Team Coordination
- Supplier Relationship Management
- Configuration management
- Application support
Timeline
Senior SAP Application Support specialist
New Zealand Police
09.2018 - Current
SAP Technical Lead
Kiwibank Ltd
12.2014 - 07.2018
Senior Basis Consultant
Accenture Australia Ltd
05.2011 - 12.2014
Senior SAP Basis Consultant
Accenture India Ltd
02.2010 - 04.2011
Senior SAP Basis Consultant
Accenture India Ltd
01.2009 - 01.2010
SAP Basis Consultant
Accenture India Ltd
05.2008 - 12.2008
SAP Basis Consultant
Ciba Specialty Chemicals, Accenture India Ltd
07.2007 - 04.2008
Bachelor of Engineering - Electrical, Electronics Engineering Technologies
Anna University
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