Prasheel Ram
Auckland,New Zealand
Overview
1
1
year of professional experience
Work History
Auto Glazier
The Local Windscreen
01.2023 - 08.2023
- Kept work areas organized, clean and free of hazards.
- Replaced windshields and windows in vans, trucks and cars.
- Removed particles such as dirt and loose glass from damaged areas.
- Applied primer, installed glass and monitored curing.
- Provided same level of care and attention to all customers, no matter vehicle value.
- Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
- Accepted and processed payments for services.
- Discussed tint and accessories options.
- Processed returns of glass and moldings.
- Wrote tickets, updated accounts and closed out work orders.
- Replaced seals around windows to prevent water leakage and protect surrounding structures.
- Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
- Met or exceeded company-defined quality and production goals.
- Provided quality auto glass installation services, windshield replacement and crack repair.
- Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
- Documented all service records and customer information to foster accuracy.
- Avoided delays or vehicle damage by removing moldings, clips, windshield wipers, screws, bolts and moldings from windshield area.
- Replaced and adjusted motorized and manual window-raising mechanisms to address damage or worn out parts.
- Oversaw inventory management and purchasing, proactively ordering required quantity of parts and supplies.
- Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
- Discussed various grades of glass with customers and assisted with choosing optimal glass for individual needs.
- Maintained inventory of automotive tools and installation materials.
- Researched and carefully selected delivery routes to maximize on-time performance and customer satisfaction.
- Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
Education
Papatoetoe High School
Papatoetoe 12.2022
Skills
- Estimate Preparation
- Safety Precautions
- Vehicle Inspection
- Windshield Replacement
- Tool Maintenance
- Teamwork Abilities
- Customer Service
- Cleaning Skills
- Hand and Power Tools
- Customer Service Skills
- Customer Interaction
- Customer Support
Languages
Hindi
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Auto Glazier
The Local Windscreen
01.2023 - 08.2023
Papatoetoe High School