PRATHAMESH DHAMELIYA
Managmant
Auckland,AUK
Work Preference
Summary
Dedicated Loss Prevention Officer with over 1.3 years of experience at Platform 4 Group, specializing in developing and implementing effective loss control policies and procedures. Expertise in monitoring premises and identifying potential theft attempts, along with a strong background in detecting and resolving security breaches and fraudulent activities. Known for maintaining composure and professionalism in high-pressure situations while upholding exceptional customer service standards. Possesses a deep understanding of insurance contracts and loss prevention provisions, uniquely positioned to analyze risks and deliver tailored risk management solutions.
Overview
16
16
years of professional experience
Work History
Loss Prevention Officer
Platform 4 Group
11.2024 - 07.2025
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Assistant Duty Manager
TIDYLAWNS
11.2023 - 10.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Launched quality assurance practices for each phase of development
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed detailed plans based on broad guidance and direction.
Store Manager
Gul Beach Enterprise Limited
11.2022 - 10.2023
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Laser Hair Removal Therapist
Dr. Shilpa Jadvani
02.2018 - 06.2020
- As a Support Worker at Dr. Shilpa Jadvani Clinic in India from February 2018 to June 2020, I was responsible for providing compassionate care and support to patients with various medical conditions. I worked closely with the medical team to ensure the well-being and comfort of patients during their time at the clinic. My role also involved assisting with administrative tasks and maintaining a clean and organized environment for patients. Assisted patients with daily activities and personal care Collaborated with medical team to develop treatment plans Maintained accurate records of patient care Ensured a safe and comfortable environment for patients
Store Manager
Shree OM GOLD
06.2017 - 08.2018
- During my time as a Jewellery Consultant at Shree OM GOLD in India, I gained valuable experience in the jewellery industry. I worked closely with clients to help them find the perfect pieces for their special occasions and everyday wear. I also assisted in managing inventory and organizing displays to showcase our products effectively. Assisted clients in selecting jewellery pieces Managed inventory and organized displays Provided exceptional customer service Collaborated with team members on sales strategies
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Junior Technician
Sigma Privet L.T.D
04.2013 - 05.2015
- Highly motivated and detail-oriented Junior Technician with over 2 years of experience in the field. Proficient in troubleshooting, repairing, and maintaining equipment. Seeking to leverage my technical skills and ability to work in a team to fill the Junior Technician position at your company. 1. Assisted in the installation, maintenance, and repair of various types of equipment. 2. Performed routine inspections to identify potential problems and prevent breakdowns. 3. Assisted in troubleshooting and diagnosing equipment malfunctions. 4. Followed safety procedures and protocols to ensure a safe working environment. 5. Maintained accurate records of all maintenance and repair work. 6. Communicated effectively with team members and supervisors to ensure efficient workflow.
Manager
Pizza Hut
03.2009 - 02.2012
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
PostGraduateDiploma - Computer Application
Sarvepalli Radhakrishnan University
01.2020
Bachelor - Computer Application
Sarvepalli Radhakrishnan University
01.2019
Jewellery Manufacturing Professional - undefined
Indian Diamond Institute
01.2017
Advanced Diploma - Business Management
London College of Management
London School OF Management 01.2012
Skills
- Detail-oriented technical work
- Knowledge of programming languages and applications
- Technical communication proficiency
- Interviewing techniques
- Safety promotion
- Patrol procedures
- Full car license with F endorsements
- Analytical problem-solving
- CCTV monitoring
- First aid training
- Property patrol
- Detail-oriented
Licences
Class 2 Full with Forklift (F) Endorsement
Timeline
Loss Prevention Officer
Platform 4 Group
11.2024 - 07.2025
Assistant Duty Manager
TIDYLAWNS
11.2023 - 10.2024
Store Manager
Gul Beach Enterprise Limited
11.2022 - 10.2023
Laser Hair Removal Therapist
Dr. Shilpa Jadvani
02.2018 - 06.2020
Store Manager
Shree OM GOLD
06.2017 - 08.2018
Junior Technician
Sigma Privet L.T.D
04.2013 - 05.2015
Manager
Pizza Hut
03.2009 - 02.2012
Bachelor - Computer Application
Sarvepalli Radhakrishnan University
Jewellery Manufacturing Professional - undefined
Indian Diamond Institute
PostGraduateDiploma - Computer Application
Sarvepalli Radhakrishnan University
Advanced Diploma - Business Management
London College of Management