Prathibha Lankani De Silva
Kelston,AUK
Summary
Results-driven professional with extensive experience in sales, marketing, and customer service. Currently pursuing a Master of Management (Level 9) at ICL Graduate Business School, Auckland. Proven ability to lead teams, manage projects, and drive business growth. Adept at strategic planning, relationship management, and operational efficiency.
Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
16
16
years of professional experience
Work History
Housekeeping Staff (Part-Time)
New Haven Motel
- Current
- Maintained high cleanliness standards in guest rooms and common areas.
- Delivered exceptional customer service to ensure guest satisfaction.
- Balanced work and study commitments through efficient time management.
Assistant Manager - Sales and Marketing
Adipt Print Creations
03.2015 - 07.2024
- Led marketing campaigns to enhance brand awareness and boost sales.
- Coordinated production schedules and client orders to meet deadlines.
- Built strong client partnerships to expand business operations.
Manager
November Designer Wear
08.2011 - 08.2012
- Collaborated with customers to finalize designs and ensure accuracy.
- Managed costing and production timelines to meet delivery targets.
Receptionist cum Cashier
Medicare Hospital
06.2009 - 03.2011
- Handled inquiries, appointments, and cash transactions efficiently.
Education
Master of Management - Level 9
ICL Graduate Business School
04-2026
Skills
- Customer Service Excellence
- Sales & Marketing Strategy
- Team Leadership & Collaboration
- Time Management & Multitasking
- Effective Communication & Negotiation
- Attention to Detail & Visual Merchandising
Languages
Hindi
Professional Working
English
Full Professional
Timeline
Assistant Manager - Sales and Marketing
Adipt Print Creations
03.2015 - 07.2024
Manager
November Designer Wear
08.2011 - 08.2012
Receptionist cum Cashier
Medicare Hospital
06.2009 - 03.2011
Housekeeping Staff (Part-Time)
New Haven Motel
- Current
Master of Management - Level 9
ICL Graduate Business School
Professional Interests
- Retail & Customer Engagement
- Business Operations & Efficiency
- Leadership & Team Development
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