Pratikkumar Patel
Glenfield,AUK
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Store Manager
Vishal Patel
03.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Completed point of sale opening and closing procedures.
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
Assistant Manager
Prince Patel
12.2020 - 02.2022
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed senior-level personnel working in marketing and sales capacities.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Help customer at countdown
Chintan Joshi
Auckland , Auckland
2014.03 - 2015.12
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Executive
Divyesh Dashondi
07.2011 - 12.2013
- Informed customers of promotions to increase sales productivity and volume.
- Developed, maintained and utilized diverse client base.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Monitored service after sale and implemented quick and effective problem resolutions.
Education
Diploma in Business Level 7 - Business
Concordia Institute of Technology
Auckland, AUK04.2016
Diploma in Computing Level 7 - Information Technology
National Technology Institute
Auckland11.2014
Bachelor Degree Level 7 - IT
University of Auckland
Auckland, AUK04.2012
Skills
- Order Management
- Employee Motivation
- Goals and Performance
- Product and Service Sales
- Staff Training
- Customer Service
- Accurate Cash Handling
- Hold Liquor License
- Hold Lotto Certificate
- Store Opening and Closing Procedures
- Bank and Safe Deposits
- Customer Response
- Verbal and Written Communication
- Policies and Procedures
- Store Displays
- Customer Relations
Timeline
Store Manager
Vishal Patel
03.2022 - Current
Assistant Manager
Prince Patel
12.2020 - 02.2022
Help customer at countdown
Chintan Joshi
2014.03 - 2015.12
Sales Executive
Divyesh Dashondi
07.2011 - 12.2013
Diploma in Business Level 7 - Business
Concordia Institute of Technology
Diploma in Computing Level 7 - Information Technology
National Technology Institute
Bachelor Degree Level 7 - IT
University of Auckland
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