Pratikshya Bhatta

Administration support

• Operated and troubleshoot in-house systems (Xtracta, Oasis, Simx) to ensure accurate data processing.
• Assisted colleagues in resolving software input issues and provided guidance on system use.
• Answer phones call and direct enquires to the appropriate person.
• Sorting email, scheduling meetings, setting reminders using Outlook.
• Greet and assist visitors.
• Ordered office supplies and maintained inventory across all staff offices.
• Update office database and software with client details.
• Arranged all staff and client appointments.
• Receive and check incoming documents for scanning, remove staples, clips and bindings carefully to prepare pages. Sort, organize, and arrange documents in correct order for scanning. Identify and separate different documents or batches. Record batch details into tracking systems or logs.
• Operate high-speed scanners efficiently and safely. Adjust scanner settings for best image quality and file size. Troubleshoot basic scanner issues such as jams and errors.

Data extraction

• Use Exedee AI data extraction platform to review, QA various financial documents such as invoices, purchase order, statement etc.
• Execute second level QA, then export clean PDFs + XML/CSV to client systems through eConnect and Oasis (eFinance).
• Run Exedee eArchiver for batch intake, OCR/ICR extraction and automated document separation, eliminating redundant handling and accelerating throughput.
• Validate low-confidence fields, perform image QA before releasing records to secure QA queue.

Invoice Processing

• Processed and released more that 200 invoices, Statements and credit notes in a daily basis.
• Ensuring data accuracy and timely submission for client billing and internal accounting purposes.

Data Entry and Form Processing

• Accurately entered Housing New Zealand forms for multiple individuals into internal systems, ensuring data integrity and confidentiality.
• Completed SIMX data processing for various business using Microsoft Excel, demonstrating efficiency and strong attention to details.

• Provide support to customer regarding product, online purchase, exchanging and returning product.
• Resolved customer complaints
• Assisted with processing orders and maintain inventory records.
• Helped in Stock handling
• Achieved monthly targets.
• Done general store administration task.