Preeant Prasheel Anand
Hamilton East
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Uber Eats Driver
Uber
01.2025 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Crew Member
Wendys
09.2024 - 01.2025
- Taking customer orders
- Serving customers
- Preparing meals
- Stock setup
- About 30 customers served in a day
- Stock counting
Customer Service Officer
Land Transport Authority
01.2014 - 01.2023
- Daily receipting of vehicle inspection fees for private and PSV vehicles
- Receipting of vehicle annual registration for private and PSV vehicles
- Receipting of vehicle defects, client tins
- Processing vehicle transfers
- Receipting of Accident Compensation Commission of Fiji levy (ACCF)
- Registrations of new and second-hand imported vehicles
- Driver’s license renewal
- Booking clients for driving tests
- Booking vehicles for inspections
- Suspension and uplifting of suspension for vehicle
- Ordering and dispatching of vehicle number plates
- Receipting of applications and issuing of learner's permits for all classes of licenses
- Doing counseling and issuing of warning letters to clients
- Receipting of applications for Defensive Driving Course and issuing of certificates
- Daily balancing of revenue
- Preparation of banking in the absence of the Team Leader
- Preparation of weekly reports, making pay-ins in the absence of the Team Leader
- All other general customer enquiries
- Any other work assigned by the Team Leader
- Completed data entry to record call notes, suggestions and questions.
- Demonstrated adaptability in handling diverse clientele, effectively addressing their unique needs and expectations.
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
- Developed strong rapport with customers, fostering loyalty and repeat business through personalized service.
- Increased customer retention with prompt follow-ups on pending issues and proactive problem-solving strategies.
- Improved first-contact resolution rate by efficiently handling customer queries during initial interactions.
- Contributed to the achievement of departmental targets by meeting key performance indicators consistently.
- Managed escalated cases with diplomacy, skillfully negotiating resolutions that satisfied both the customer and company interests.
- Conducted thorough research to provide detailed solutions to complex customer inquiries, ensuring satisfaction and understanding.
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promptly responded to inquiries and requests from prospective customers.
- Responded proactively and positively to rapid change.
- Implemented and developed customer service training processes.
- Created and maintained detailed database to develop promotional sales.
- Managed timely and effective replacement of damaged or missing products.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Investigated and resolved accounting, service and delivery concerns.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Increased efficiency and team productivity by promoting operational best practices.
- Managed about 80 to 120 customers in a daily basis.
Accounts Officer
Fiji Teachers Union – Co-operative Thrift and Credit Limited
01.2013 - 01.2014
- Looking after member accounts
- Processing Loan applications
- Registering member complaints
- Serving members with information required
- Advising members about their account status and balance
- Recording of incoming and outgoing mails
- Answering phone calls
- Any other duties assigned by the manager
- Improved financial accuracy by streamlining accounts payable and receivable processes.
- Developed strong relationships with external partners such as banks and vendors to facilitate smooth transaction processing on behalf of the company.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Boosted productivity by automating routine accounting tasks and leveraging technology solutions for improved workflow management.
- Prepared detailed financial reports for senior management review, highlighting key performance indicators and trends impacting business health.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Served about 20 to 50 customers daily
Inventory Officer
Vinod Patel
01.2012 - 01.2013
- Controlling the inventories
- Preparation of tax invoices
- Preparation of credit notes
- Document Filling
- Preparing location transfers
- Preparing goods issues
- Looking after the fleet
- Recording and monitoring fuel budget
- Any other duties assigned by the branch manager
- Developed comprehensive reports to analyze inventory trends, identify issues, and recommend improvements.
- Supported successful physical inventories by preparing necessary documentation, organizing staff assignments, and validating count accuracy.
- Served as primary point of contact for inventory-related inquiries from internal and external stakeholders, providing timely and accurate information.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Established strong vendor relationships, resulting in improved product quality and negotiated discounts.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
Accounts Officer
Fiji Development Bank
01.2011 - 10.2011
- Filing, recording inwards and outwards
- Making loan offer letters
- Assisting in the loan application process
- Assisting in banking and writing of cheques
- Any other duties assigned by the branch manager
- Improved financial accuracy by streamlining accounts payable and receivable processes.
- Supported month-end closing process by preparing comprehensive journal entries and adjusting balances as necessary.
- Developed strong relationships with external partners such as banks and vendors to facilitate smooth transaction processing on behalf of the company.
- Inspected account books and recorded transactions.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Matched purchase orders with invoices and recorded necessary information.
- Served about 10 to 20 customers daily.
Education
Bachelor of Arts -
University of The South Pacific
Labasa, Fiji01.2019
High School Diploma -
Fiji National University
Suva, Fiji01.2011
Skills
- Communication Skills
- Good command of oral and written English
- Pleasant speaking voice
- Public speaking ability
- Assist in building team relationships
- Strong skills in helping others with problem-solving in work situations
- Organizational Skills
- Track record in planning and organizing work programs, activities, and chores
- Set goals and formulate plans to achieve them
- Prioritize projects, assignments, and activities in order of urgency
- Numerously Skills
- Understanding of mathematical principles
- Accuracy with numbers
- Responsible for working out budgets for personal spending
- Interactive / People Skills
- Initiate contacts with strangers
- Friendly warm manner
- Good judgment
- Effective team member
- Like to help others
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Accomplishments
- Supervised team of twelve staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of twelve in the development of rural outrich.
Roles And Responsibilities
- 2005, Form Captain (Form 3)
- 2004, Form Captain (Form 2)
- 2003, Form Captain (Form 1)
- 2002, School Prefect
Special Awards
- 2015, Certificate of appreciation for being the best customer service officer for the north for the year 2015.
- 2008, Certificate of appreciation for scoring the highest mark in accounting.
- 2007, Certificate of appreciation for scoring the highest mark in accounting.
- 2006, Certificate of appreciation for being the best agriculture student.
- 2004, Certificate of appreciation for taking part in a team mathematics competition.
- 2003, Certificate of appreciation for coming second in a national team mathematics competition.
- 2003, Certificate of appreciation for being the runner-up in the secondary schools under-15 IDC.
- 2002, Certificate of appreciation for being the best sports boy of the year.
Resident Visa
New Zealand
Contact
+6402041603928, preeantanand@gmail.com
Hobbies and Interests
- Reading
- Gardening
- Travelling
- Listening to music
- Socializing
- Playing soccer
- 2003-2007, Labasa Arya soccer squad member
- 2002, Represented Labasa under-12 soccer team
- 2001-2002, Primary School soccer squad member
Disclaimer
I, Preeant Prasheel Anand, hereby declare that the above information is correct to the best of my knowledge and belief., 01/11/25
Personal Information
- Ethnicity: Indian
- License: 1,2,4
- Citizenship: Fiji Islander
- Date of Birth: 09/19/90
- Gender: Male
- Nationality: Fijian
- Marital Status: Married
Certification
Exceptional customer service officer training.
First Aid Training
Firewarden Training
Languages
English
Full Professional
Hindi
Full Professional
Interests
- Documenting and sharing travel experiences
- Participating in cultural exchange programs and homestays
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Historical Exploration
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Adventure Travel
Timeline
Uber Eats Driver
Uber
01.2025 - Current
Crew Member
Wendys
09.2024 - 01.2025
Customer Service Officer
Land Transport Authority
01.2014 - 01.2023
Accounts Officer
Fiji Teachers Union – Co-operative Thrift and Credit Limited
01.2013 - 01.2014
Inventory Officer
Vinod Patel
01.2012 - 01.2013
Accounts Officer
Fiji Development Bank
01.2011 - 10.2011
Bachelor of Arts -
University of The South Pacific
High School Diploma -
Fiji National University
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