Premal Desai
Henderson,New Zealand
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
13
13
years of professional experience
Work History
Operations Consultant (Contract)
ASB Bank
Auckland, New Zealand
03.2025 - Current
- Updated loan details in system according to internal customer requests.
- Conducted manual checks for data accuracy as part of quality control measures.
- Responded promptly and effectively to internal customer queries.
- Organized and printed letters for external customer correspondence.
- Analyzed business processes, identifying opportunities for cost savings.
- Developed competitive products and pricing strategies to enhance customer retention.
- Managed workflow to assist team in achieving individual and collective targets.
- Created detailed reports on operational performance metrics to inform stakeholders.
Store Manager of Operations
New Zealand Post & KiwiBank
Glen Eden, Auckland
11.2023 - 03.2025
- Executed daily reconciliations to ensure accuracy in financial reporting.
- Managed postal services and banking operations, enhancing overall efficiency.
- Oversaw accounts payable and receivable to sustain optimal cash flow.
- Prepared GST and PAYE reports to ensure compliance with tax regulations.
- Facilitated timely tax filings to mitigate potential penalties.
- Conducted staff training to improve service delivery effectiveness.
- Developed strategies that optimized service processes and workflows.
- Maintained client relationships through exemplary customer service initiatives.
Accounts Receivable Administrator
University Of Auckland
Auckland, New Zealand
08.2021 - 11.2023
- Maintained billing system to ensure accuracy and efficiency.
- Generated invoices and account statements for timely financial reporting.
- Coordinated collections efforts for overdue payments from students and vendors.
- Processed refund requests and adjustments to student accounts efficiently.
- Collaborated with finance team to ensure compliance with university regulations.
- Conducted periodic audits of Accounts Receivable processes to maintain accuracy.
- Investigated complex billing issues, providing resolutions to customers.
- Managed daily financial transactions, verifying and recording accounts receivable data.
Reconciliation Officer / Finance Administrator
UDC Finance Limited
Auckland, New Zealand
06.2018 - 08.2021
- Executed account reconciliations and investigated discrepancies to ensure accuracy.
- Reviewed and approved expenditures to maintain strict budget compliance.
- Prepared Management Accounts and cash flow projections for financial planning.
- Processed end-to-end accounts payable and receivable transactions efficiently.
- Ensured tax compliance and timely IRD payments to uphold regulatory standards.
- Collaborated with head of finance for precise financial accounting and reporting.
- Designed and delivered process improvements based on relevant analyses for stakeholders.
- Managed daily reconciliation of bank accounts, resolving unidentified credits promptly.
Accounting Office Manager
Lotus Foreign Exchange Limited
, New Zealand
04.2015 - 06.2018
- Generated and distributed month-end invoices and project claims with Group Manager.
- Processed end-to-end Accounts Payable and Accounts Receivable to ensure financial accuracy.
- Implemented new accounting procedures, increasing operational efficiency across departments.
- Reviewed financial statements for accuracy prior to stakeholder submission.
- Assisted in budget preparation while effectively monitoring departmental expenditures.
- Communicated with vendors on invoicing and payment inquiries to resolve issues.
- Analyzed financial data to identify discrepancies and recommended corrective actions.
- Ensured compliance with GAAP standards and regulatory requirements throughout processes.
Account Assistant
Lotus Foreign Exchange Limited
, New Zealand
01.2013 - 03.2015
- Executed bank reconciliations and updated chart of accounts.
- Balanced end-of-year accounts to prepare Trial Balance.
- Ensured tax compliance and managed IRD payments.
- Processed month-end and year-end journals, including balance sheet reconciliations.
- Administered accounts payable and receivable functions effectively.
- Facilitated currency exchange for customers, optimizing rates for overseas transfers.
- Organized supporting documentation for internal and external financial audits.
- Trained branch staff on daily entries and resolved cash discrepancies.
Education
New Zealand Certificate of Financial Services - Financial Services
NZQA
Auckland, NZ12.2022
Diploma in Business Management - Accounts
NZQA
Auckland, NZ12-2012
BBA - Accounting And Finance
Sardar Patel University
Gujarat, Gujarat, India03-2010
Skills
- MYOB, Xero, PeopleSoft, and SAP proficiency
- Accounts payable and receivable
- Accounting principles
- Bookkeeping and bank reconciliation
- Documentation review
- Customer service excellence
- Loan processing
- Problem solving
- Cash flow management
- AML/CFT compliance
- Analytical skills and investigation
- Attention to detail
- Payroll management
- Communication skills
Timeline
Operations Consultant (Contract)
ASB Bank
03.2025 - Current
Store Manager of Operations
New Zealand Post & KiwiBank
11.2023 - 03.2025
Accounts Receivable Administrator
University Of Auckland
08.2021 - 11.2023
Reconciliation Officer / Finance Administrator
UDC Finance Limited
06.2018 - 08.2021
Accounting Office Manager
Lotus Foreign Exchange Limited
04.2015 - 06.2018
Account Assistant
Lotus Foreign Exchange Limited
01.2013 - 03.2015
New Zealand Certificate of Financial Services - Financial Services
NZQA
Diploma in Business Management - Accounts
NZQA
BBA - Accounting And Finance
Sardar Patel University
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