Prerita Sood
Software Project Manager
Christchurch,CAN
Summary
Skilled software project management professional offering more than 7 years of experience working in IT sector. True problem-solver dedicated and hardworking in software development pipeline. Leads cross-functional teams to plan and build world-class technology solutions. Self-starter nature and experience in planning and development. True go-getter successful collaborating with focused teams and handling multiple projects. Career background working with higher education institutions overseeing software build projects.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Software Project Manager
Triquestra International
Avondale, Auckland
01.2022 - Current
- Act as primary liaison to clients on assigned projects.
- Develop customer statements of work as required by the sales team.
- Initiate projects, including development and communication of project management plan, resourcing, stakeholder management, standards and control procedures.
- Plan projects, including coordination of requirements, budgets, timelines.
- Facilitate planning sessions to build consensus among the internal project teams regarding task definitions, task sequencing, and task interrelationships within the project.
- Create, review, and update project plans, supporting documents and corresponding project management plans.
- Monitor projects, including tracking of progress, comparing actual
outcomes to predicted outcomes, analyzing impacts, making
adjustments where required, communication of project status. - Control projects, including constant management of resources and
schedule, project complexity, customer special requirements, and scope or requirements changes and managing project risks. - Manage relationships with stakeholders at all levels within the project (client and internal) and provide communication and reporting appropriate to each stakeholder or stakeholder group.
- Close projects with the required level of quality and functionality.
Co-ordinate and attain internal and client sign-off at each phase of a project. - Work with the Program Manager to schedule resources required for successful project delivery.
- Escalate any continued non delivery to commitment by client both internally and externally.
- Lead the planning and execution of development and delivery of releases to a high standard.
- Guide, coach, and motivate multifunctional teams with the goal of
increasing productivity, quality, and self-organisation. - Organise and lead scrum ceremonies.
- Manage the release burndown and ensure the ticketing system accurately reflects the state of work being delivered.
- Communicate with main stakeholders
- Monitored resource usage and managed tasks so costs did not exceed budget projections.
- Oversaw planning, application development, verification and risks involved in software projects.
Digital Project Manager
National Security Nz Limited
Albany, AUK
08.2019 - 01.2022
- Converting project leads to deals
- Managing ongoing security software development
- Oversaw Alpha and Beta test scheduling and engineering, coordinating feedback responses to ameliorate customer pain points
- Liaised between research and production departments, coordinating iterative development efforts based on collected feedback
- Analyzed customer usage patterns of publicly available solutions to detect and prioritize areas in need of future enhancements
- Designed project workflows based on desired product requirements, accounting for available time
- Collaborated with project owners and team members to set ambitious but achievable goals
- Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress
- Gathered and disseminated project materials at key points to stakeholders
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion
- Maintained project schedules by managing timelines and making proactive adjustments
- Reporting project progress and overall project status to International Clients
- Construct timelines and schedules for developers & designers
- Managing Teams and allocating tasks to teams
- Preparing Technical Presentations, Functionality Proposals via Microsoft Excel Sheets, PowerPoint presentations etc
- Maintenance support to technical support team and client
- Understanding of project flows & functionality technically
- Scope project requirements and prepare a budget
- Develop a detailed project plan and monitor progress
- Collaborate with internal teams to design, develop and implement digital projects
- Deliver projects on time ensuring quality standards are met
- Develop support documentation including risk logs and requirement specifications
- Monitor and report on Google Analytics metrics
- Communicate with team and ensure all members are on board with delegated tasks
- Highlight potential risks or malfunctions and act proactively to resolve issues
- Seek opportunities for improvement and suggest new projects
- Contribute to e-commerce strategy and design, championing user experience through lens of practical possibilities
- Translate briefs into actionable delivery plans
- Create and negotiate SOWs and Change Requests
- Accurately plan budget and schedule your projects
- Manage multi-disciplined teams, including partners and suppliers, inspiring greatness
- Manage multi-disciplined teams, including partners and suppliers, inspiring greatness
- Present with confidence to clients, partners and vendors
- Ensure all projects your team delivers are of a high standard, with a sharp eye for detail.
Project Manager
Ultimate Web Designs Limited
Auckland
03.2017 - 07.2019
- Project Management in IT projects (Mobile apps and CRM Solution, Web Solutions)
- Bidding on Online Portals (Upwork & Freelancer)
- Converting project leads into deals
- Allocating resources among team members and guiding team members during the project, till final delivery
- Preparing Service Level Agreements
- Communication with clients overseas and to upper management level over the calls
- Following Agile and SCRUM methodology
- Prepare and discuss findings of all collated reports and analytics
- Responsible for project initiation, executions and delivery
- Follow the scope of an online project that goes from the proposal stage to the technical work up, and finally to the delivery of the web product
- Participate in the initial conception stage along with a client in order to better meet the needs of the customer and to translate those expectations to employees
- Design solutions for customer problems related to online commerce, corporate identity or other website presence issues
- Lead the design process of a website by working with a team of graphic designers, writers and web developers
- Work to find and solve any problems with the function of a web project by implementing testing processes and working with technical staff in order to address any issues
- Supervise a team of web professionals by developing effective training procedures, appropriate task assignments, positive customer experiences and top-quality control processes
- Aim to meet all project goals within the specified budget of the client and the organization; adjust practices to reflect cost-saving measures
- Generate periodic project status reports to be presented to company stakeholders; detail data, tasks and processes
- Take on new and unproven tasks in order to develop new business ideas and opportunities that help lead the company to future success
- Developed and initiated projects, managed costs and monitored performance.
Junior Project Manager
Net Soft Technology Limited
Auckland
01.2016 - 02.2017
- Coordinated project meetings and confirmed relevant stakeholder awareness of tasks, goals and project timelines
- Contributed to estimating and presenting project costs before project kick-off to set expectations, promote accountability and maintain sustainable profit margins
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets
- Escalated incidents to next level to remain compliant with company's standards and procedures
- Provided excellent quality assurance to customers to promote the best value possible for customer budget
- Devised and prepared backup plans for high-risk project phases staged for implementation on short notice
- Reported on status for each project to appropriate stakeholders.
Executive - Sales & Marketing
Bath & Tile Limited
Auckland
11.2015 - 01.2016
- Maintaining and developing relationships with existing customers in person and via telephone calls and emails
- Listening to customer requirements and presenting appropriately to make a sale
- Responding to incoming email and phone enquiries
- Cold calling to arrange meetings with Builder's customers to prospect for new house building
- Challenging any objections with a view to getting the customer to buy
- Advising on forthcoming product developments and discussing special promotions
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
Software Tester Trainee
A1 Technology
Chandigarh
01.2015 - 04.2015
- Tracked change request activities, enhancements, defects and documentation modifications
- Provided usability recommendations to development team to make applications more user-friendly
- Updated project manager regularly about progress of activities through in-person discussion and documentation
- Prepared test plans to establish preliminary test strategy, test cases, test schedule and test metrics
- Analyzed user stories and user cases for validity and feasibility
- Studied business requirements and technical specifications to create test strategies
- Identified, analyzed and documented programming errors and operational characteristics inconsistent with stated requirements and design specifications
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective
- Advised developers on problems with databases, performance and other issues.
Education
Diploma - Business Management
Royal Business College
Auckland, AUK 11.2015 - 05.2016
Bachelors of Technology - Computer Science Engineering
Punjabi University
Patiala, India 03.2012 - 05.2015
Diploma - Computer Science Engineering
Maharishi Markandeshwar University
Ambala, India 05.2009 - 05.2012
Skills
Agile Methodology
Software projects
Risk management
Written and oral communication
Waterfall methodology
Teamwork and Collaboration
Quality assurance
Risk mitigation planning
Resource scheduling
Stakeholder updates
Customer rapport
Planning and implementation
Timeline
Software Project Manager
Triquestra International
01.2022 - Current
Digital Project Manager
National Security Nz Limited
08.2019 - 01.2022
Project Manager
Ultimate Web Designs Limited
03.2017 - 07.2019
Junior Project Manager
Net Soft Technology Limited
01.2016 - 02.2017
Executive - Sales & Marketing
Bath & Tile Limited
11.2015 - 01.2016
Diploma - Business Management
Royal Business College
11.2015 - 05.2016
Software Tester Trainee
A1 Technology
01.2015 - 04.2015
Bachelors of Technology - Computer Science Engineering
Punjabi University
03.2012 - 05.2015
Diploma - Computer Science Engineering
Maharishi Markandeshwar University
05.2009 - 05.2012