Prerna Chand
Papatoetoe,Auckland
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ready to apply knowledge and skills to any challenge. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully ll the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Adaptable professional with three years of work experience and proven knowledge of leadership, problem-solving, and prioritization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lounge Assistant
Compass Group/ Air New Zealand
Auckland Airport, Auckland
05.2024 - Current
- Greeted customers and provided them with information about services available in the lounge.
- Checked customer identification for age verification when serving alcoholic beverages.
- Maintained cleanliness of lounge area, including dusting tables and chairs, wiping down surfaces, and emptying trash cans.
- Responded to customer inquiries promptly and courteously.
- Provided excellent customer service by anticipating guest needs and responding quickly to requests.
- Ensured compliance with health department regulations regarding food safety standards.
- Stocked shelves with products such as snacks, drinks, condiments, napkins, cutlery.
- Performed opening and closing duties such as setting up the bar counter or cleaning up the lounge area at closing time.
- Organized inventory of supplies in order to keep a well-stocked bar area throughout shift hours.
- Restocked beverage coolers on a regular basis during working hours.
- Resolved customer complaints or issues in a professional manner while adhering to company policies.
- Championed 100% guest satisfaction by providing excellent dining experience.
SENIOR HAIRSTYLIST
Kess Hair & Beauty Manukau
Manukau City, AUCKLAND
01.2020 - 04.2023
- Met cleanliness standards by using appropriate sterilization methods
- Encouraged customer retention and cultivated new business by actively promoting cosmetology services
- Charged for services rendered and products purchased to meet profit goals
- Welcomed customers and asked appropriate questions to better understand desired styles and wants
- Initiated and engaged in conversations to build rapport and discover client wants and needs
- Suggested hairstyles that complemented customers' styles and met individual needs
- Utilized business-building tools and programs to increase sales and guest retention
- Operated cash register to receive payments from patrons.
Education
EMERGING STYLIST LEVEL 4 IN HAIRDRESSING -
Servilles Academy
10.2017
HIGH SCHOOL DIPLOMA -
MGM Highschool
12.2014
Skills
- Professional hair styling
- Working with all hair types
- Collaboration
- Advanced cutting techniques
- Coloring
- Styling
- Organizational skills
- Multitasking skills
- Aptitude for technology
- Communication skills
- Interpersonal skills
- Creative thinking skills
- Leadership
- Problem-solving
- Prioritization
- Customer Service
Certification
- Fiji School Leaving Certificate
- Emerging Stylist Level 4 Certificate of Hairdressing
Zip
2025
City
Auckland
Street
Papatoetoe
Personal Information
Title: SENIOR HAIRSTYLIST
Languages
- Hindi
- Bilingual
References
References available upon request
Languages
English
Full Professional
Hindi
Native/ Bilingual
Timeline
Lounge Assistant
Compass Group/ Air New Zealand
05.2024 - Current
SENIOR HAIRSTYLIST
Kess Hair & Beauty Manukau
01.2020 - 04.2023
EMERGING STYLIST LEVEL 4 IN HAIRDRESSING -
Servilles Academy
HIGH SCHOOL DIPLOMA -
MGM Highschool
- Fiji School Leaving Certificate
- Emerging Stylist Level 4 Certificate of Hairdressing
Similar Profiles
Vanessa Ramos Felicio NetoVanessa Ramos Felicio Neto
Sous Chef at Air New Zealand Lounge - Compass GroupSous Chef at Air New Zealand Lounge - Compass Group
Ella Cynthia UbadighaElla Cynthia Ubadigha
Kitchen assistant at Compass Group New ZealandKitchen assistant at Compass Group New Zealand
PRITISHA RODRIGUESPRITISHA RODRIGUES
Lounge Assistant at Compass Group New Zealand LimitedLounge Assistant at Compass Group New Zealand Limited