Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Achievements
Communication Skills
Timeline
Generic

Preston Tatana

Rotorua

Summary

Fluent in Māori, English, and Filipino, I am an experienced professional with a strong background in client service, leadership, and cultural awareness. I thrive in team environments and am committed to achieving organizational goals through dedication and proactive problem-solving.

Overview

9
9
years of professional experience

Work History

Recovery Coordinator

ACC
, Rotorua
11.2024 - Current
  • Supporting clients on their recovery journey through personalized service
  • Managing caseloads and coordinating with various health providers
  • Ensuring timely and effective recovery plans

Referral Coordinator

Emerge Aotearoa Housing Rotorua
10.2023 - 10.2024
  • Proficient in computer software such as Word, Excel, PowerPoint, appointment booking, and general administrative tasks
  • Communicated effectively both online and via phone with customers and clients
  • Worked in a team environment to achieve goals
  • Provided leadership in team engagement and objectives
  • Managed deadline-driven tasks effectively

StudyLink Officer

Ministry of Social Development
10.2019 - 02.2023
  • Company Overview: StudyLink
  • Delivered excellent client service via accurate data entry and timely responses
  • Built strong relationships with students and education providers
  • Communicated effectively online and via phone
  • Contributed to team goals and led engagement initiatives
  • Proficient in MS Word, Excel, and PowerPoint
  • StudyLink

Missionary

The Church of Jesus Christ of Latter-Day Saints
, Philippines
07.2016 - 07.2018
  • Company Overview: Bacolod Mission, Philippines
  • Provided community service to families, individuals, and organizations
  • Taught the Filipino language and cultural principles
  • Assistant to the Mission President: coordinated travel and accommodation, trained new missionaries
  • Delivered proactive training via presentations and practical demonstrations
  • Bacolod Mission, Philippines

Education

NZ Certificate Level 4 - Real Estate Salesperson

Toi-Ohomai
01.2023

NCEA Level 3 - University Entrance

01.2015

CES Seminary Graduate -

01.2015

Skills

  • Team player
  • Organizational skills
  • Communication
  • Listening abilities
  • Professionalism
  • Reliability
  • Strong work ethic
  • Ability to work under pressure
  • Continual learning
  • Upskilling
  • Hard skills
  • Soft skills

Leadership Experience

As a StudyLink Liaison in Hawke's Bay, I worked closely with tertiary institutions and secondary schools. I am known for being approachable, friendly, and hardworking. I take pride in being someone who completes tasks efficiently and moves on to the next challenge. I set high standards for myself and work diligently to meet organizational objectives. I enjoy helping others achieve their goals and have a deep understanding of cultural diversity, with a strong commitment to the values of Tikanga Māori.

References

  • Heidi Rudd, Team Leader, +647 350 0322 Extn 70322
  • Jude Sutherland, StudyLink Team Leader, Ministry of Social Development, 06 952 4368 Extn 66068, 029 200 6468
  • Matt Rolton, Manager Tertiary Sector Support, Ministry of Social Development, 029 200 3597
  • Dezire Broomhall, Emerge Aotearoa Housing Development, 027 880 4520

Achievements

  • Paul Henare & Paora Winitana Basketball Academy, 2013-2015
  • Te Piringa Kapa Haka 2010 3rd place
  • JETS Basketball Development, 2018
  • Manawatū Super 6s Golf Pro-AM Participant, 2021
  • Napier Golf Club Champion, 2022
  • Ngā Manu Kōrero - Manawatū Tu Toa Secondary School, 2011
  • Philippine Golf Tour Q School Participant, 2023

Communication Skills

Being fluent in three languages-Māori, English, and Filipino-has equipped me with linguistic proficiency and cultural awareness, allowing me to connect meaningfully with diverse individuals. During my time at the Ministry of Social Development in the StudyLink sector, I consistently delivered exceptional client service. My multilingual skills have helped me establish positive relationships with clients, enabling me to provide timely assistance and support. I have also developed strong collaborative relationships within the sector, positively impacting our clients' study goals alongside my colleagues.

Timeline

Recovery Coordinator

ACC
11.2024 - Current

Referral Coordinator

Emerge Aotearoa Housing Rotorua
10.2023 - 10.2024

StudyLink Officer

Ministry of Social Development
10.2019 - 02.2023

Missionary

The Church of Jesus Christ of Latter-Day Saints
07.2016 - 07.2018

NZ Certificate Level 4 - Real Estate Salesperson

Toi-Ohomai

NCEA Level 3 - University Entrance

CES Seminary Graduate -

Preston Tatana