Primrose Tupou
Beach Haven,AUK
Summary
- Qualified Customers Service Representatives with over 5 years in Fashion, Beauty & Styling services.As a customer service representative, I am personable good at relationships and solving problems.
- Creative Business Owner with exceptional background spent in Primrose Beauty Fashion & Salon . Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams
- Motivated business professional bringing 9 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staffs.
- I also excel in listening to customer needs, articulating product benefits and creating solutions that provide value to customers.
Overview
9
9
years of professional experience
Work History
Bussines Owner Of Primrose Beauty Fashion & Salon
Primrose Beauty Fashion & Salon
01.2014 - 03.2023
- Deep knowledge of business operations. Consulting with clients and creating custom look based on their specifications.
- Contact customer to follow their booking and inform on promotion and upcoming events & sales.
- Promote business as superior provider committed to efficiency and accuracy when engaging with customers.
- Answer questions with up-to-date knowledge of Artists, Stylist & Sales promotion.
- Provide timely and effective of customer services.
- Cash Handling or Credit Card.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Prepared billings and estimates for customers.
- Upheld 24-hour response time to service requests.
- Educated service personnel on company policy and procedure.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and motivated employees to perform daily business functions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Business & Customer Service
Queen Salote College
Tonga 🇹🇴11.2013
Skills
- Sales Planning
- Salon Management
- Staff Management
- New Business Development
- Cost Analysis and Savings
- Beauty Trends
- Process Improvement
- Purchasing and Planning
- Maintaining Clean Work
- Client Needs Assessment
- Performance Improvement
- Social Media Platforms
- Business Marketing
- Team Leadership
- Customer Preferences
Accomplishments
- Promote business as superior provider committed to efficiency and accuracy when engaging with customers.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
- Collaborated with team of 10 in the development of Primrose Beauty Fashion & Salon.
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Bussines Owner Of Primrose Beauty Fashion & Salon
Primrose Beauty Fashion & Salon
01.2014 - 03.2023
Business & Customer Service
Queen Salote College
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