Prins
90 Coronation Road ,AUK
Summary
Reliable Customer Service Executive used to building lasting client relationships. Seeking the opportunity to boost a company's success through attention to detail and the drive for excellence.
Overview
10
10
years of professional experience
Work History
Customer Service Executive
ICICI Bank Itd.
Karnal, Karnal
10.2013 - 08.2023
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Tracked customer complaints and followed up to ensure resolution was achieved.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Delegated work to staff, setting priorities and goals.
- Responded promptly to emails sent by customers seeking assistance.
Education
MBA - Marketing
Punjab Technical University
Punjab04-2013
Skills
- Customer Relationship Manage
- Team Collaboration
- Customer Engagement
- Complaint Handling
- Company Policy Adherence
- Payment Management
Languages
English
Professional
Timeline
Customer Service Executive
ICICI Bank Itd.
10.2013 - 08.2023
MBA - Marketing
Punjab Technical University
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