Prithvi Kota

• Enhanced customer experience by providing friendly and efficient service during table game sessions.
• Ensured game integrity through strict adherence to gaming policies and procedures.
• Maintained a professional and welcoming atmosphere for players with excellent communication skills.
• Orchestrated a smooth and engaging gaming experience, resulting in a 25% increase in customer satisfaction scores and a 15% boost in repeat visits, and cultivated a welcoming and professional atmosphere, exceeding guest expectations and fostering loyalty.
• Maintained a 95% customer satisfaction rating during my time, paid winnings, or collected losing bets as established by the rules and procedures of a specific game, and was responsible for the accuracy of the table float.

• Improved customer satisfaction by consistently providing friendly and efficient service.
• Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
• Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
• Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
• Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
• Reduced food waste by closely monitoring inventory levels, rotating stock, and adhering to food safety guidelines.

· Commenced an industrial project on 'Study of Rolling Defects and its solutions in the Medium Merchant and Structural Mill department.

· Assessed the pressure and load acting on the particular process in the plunger brackets and cassette working analysis and reduced production downtime by 5% by implementing a new defect detection method."

• Completed an internship observing numerous mechanical workshops and gained certification.
• Acquired extensive knowledge of how different types of machining, forging, and other mechanical works are executed in a steel plant.