PRITIKA LAL
Nawton,Hamilton
Summary
l. Thorough executive officer with distinguished understanding of day-to-day operations and focus on big-picture goals. Adept at detailed scheduling and budgeting with knowledge of various software use. Successful in inventory management and team supervision. Innovative Computer Teacher known for high productivity and efficient task completion. Skilled in curriculum development, instructional technology integration, and classroom management. Excel at communication, patience, and adaptability, ensuring engaging learning experiences for all students. Organized Clerical Officer known for productive and efficient task completion. Specialize in data entry, document management, and customer service, ensuring smooth administrative operations. Excel in communication, time management, and problem-solving to effectively meet deadlines and support team objectives. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
16
16
years of professional experience
Work History
Traffic Controller
Safe Road Services
07.2024 - Current
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
- Organized detours and adjusted signal timing to accommodate special events or construction projects.
- Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
- Provided assistance to motorists who experienced difficulty navigating through congested areas.
- Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
- Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
- Monitored roadways for hazardous conditions such as potholes or debris that could cause accidents or impede travel times.
- Assessed traffic volume data collected from cameras, sensors and radar systems in order to develop efficient travel routes.
Executive Officer Registry
Ministry of foreign affairs
12.2022 - 07.2024
- Designed and implemented organizational procedures, policies, systems and processes.
- Analyzed financial data and prepared comprehensive reports for senior management team.
- Resolved customer complaints in a timely manner while maintaining high levels of service quality.
- Maintained relationships with external stakeholders such as vendors, suppliers, partners.
- Provided leadership support for projects by setting timelines, delegating tasks and monitoring progress.
- Prepared detailed reports on various aspects of the organization's operations including financials and sales figures.
- Collaborated closely with IT department to ensure smooth functioning of technology infrastructure across the organization.
- Managed day-to-day operations and assisted commander in overall strategizing.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Clerical Officer Registry
Fiji immigration Suva
01.2019 - 12.2022
- Processed incoming and outgoing mail, including sorting, distributing, and preparing for mailing.
- Prepared documents such as invoices, reports, memos, letters, and other correspondence.
- Maintained and updated filing systems both manually and electronically.
- Answered telephones, took messages, transferred calls to appropriate personnel.
- Greeted visitors and customers in a professional manner.
- Performed data entry functions using computers and various software programs.
- Assisted with the preparation of presentations or other projects as needed.
- Provided administrative support to supervisors or management personnel as requested.
- Compiled information from various sources into required formats for use in reports or other documents.
- Scheduled meetings and appointments for staff members.
- Coordinated travel arrangements for staff members when necessary.
- Verified accuracy of information on forms completed by customers or clients before submitting for processing.
- Processed customer orders accurately and efficiently according to established procedures.
- Organized physical files and electronic databases related to client accounts.
- Handled confidential information in a discreet manner.
- Researched customer inquiries regarding products or services offered by the company.
- Proofread documents prior to distribution ensuring accuracy of content.
- Assisted with special projects as needed.
- Monitored office supplies inventory levels and placed orders when necessary.
- Provided general clerical support such as photocopying, faxing, scanning.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Conducted research and compiled data for reports and projects.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Answered and directed phone calls to appropriate staff members.
Volunteer
Ministry of health
04.2021 - 08.2021
- Organized and maintained records of volunteer hours and donations.
- Assisted with data entry projects to update organizational databases.
- Created and distributed marketing materials for upcoming events.
- Provided assistance to staff in the daily operations of the organization.
Computer Teacher
Bhawani dayal primary school
06.2017 - 01.2019
- Teaching computer in school from years 1 to 8
- Provided instruction on the basics of computer hardware and software to students in a classroom setting.
- Developed and implemented lesson plans that engaged students with interactive activities.
- Conducted assessments to evaluate student comprehension of course material.
- Created instructional materials for classes, including handouts, presentations, and demonstrations.
- Assisted students with troubleshooting technical issues related to hardware or software usage.
- Instructed students on how to use a variety of programs, such as Microsoft Office Suite, Adobe Creative Cloud, and other specialized software applications.
- Encouraged collaboration among students through group projects and activities.
- Integrated technology into the curriculum by introducing new tools for learning and teaching.
- Participated in professional development workshops to stay abreast of emerging technologies and best practices in education.
Manager
Bula internet & movie world
05.2012 - 06.2017
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed annual goals for each department based on market trends and competitor analysis.
IT Personnel
Advance type internet services
02.2010 - 07.2010
- Developed job descriptions for personnel positions and provided guidance to managers on how to use them.
- Analyzed employee performance data, identified trends, and recommended improvements in processes and procedures.
- Compiled information from various sources such as recruiting reports, employment laws, salary surveys., to provide recommendations for staffing needs.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
Computer Tutor
Tech support training Centre
12.2009 - 02.2010
- Provided one-on-one tutoring to help students understand basic computer concepts and operations.
- Developed lesson plans, activities and exercises to teach students how to use computers effectively.
- Assessed student progress in order to determine areas of improvement or further instruction.
- Instructed students on the proper usage of software applications such as Microsoft Office Suite and Adobe Creative Cloud products.
- Demonstrated techniques for troubleshooting common computer issues including hardware setup, network connectivity, virus protection and system optimization.
- Explained best practices for data storage, file backup and password security measures.
- Encouraged students to explore new technology tools and resources available online.
- Advised students on the selection of appropriate hardware components for their needs.
Practical Intern
Soho future vision electronics
03.2009 - 08.2009
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
Bachelors - Information System
Fiji National University
Suva01.2023
Diploma - Business Applied Computing
Fiji Institute of Technology
Suva01.2009
Certificate - Computing
New Zealand Pacific Training Centre
01.2007
Skills
- Performance reporting
- Administrative oversight
- Delivery scheduling
- Report preparation
- Records administration
- Document management
- Organization and prioritization
- Microsoft applications proficiency
- Bookkeeping
- Call handling
- Mail handling
- File and records maintenance
- Documentation and reporting
- Email management
- Student assessment
- Software testing
- Online teaching
- Progress reporting
- Lesson planning
- Machine learning
- Information security
- Student learning goal setting
- Application installations
- System performance optimization
- Security patching
- Network security
- Data recovery
- System administration
- Incident management
- Hardware installation
- Wireless networking
References
- Mr. Hemmant Prakash, Manager, Safe Roads Services, 021847900
- Manjula Shah, Director Human Resources, Ministry of Foreign Affairs, 9908934, manjula.shah@foreignaffairs.gov.fj
- Sanjana Mani, Executive Officer, Fijian Immigration, 8773513, sanjana.mani@immi.gov.fj
Visa - Type
Resident Visa
Vaccination - Status
Fully Vaccinated with booster dose
Timeline
Traffic Controller
Safe Road Services
07.2024 - Current
Executive Officer Registry
Ministry of foreign affairs
12.2022 - 07.2024
Volunteer
Ministry of health
04.2021 - 08.2021
Clerical Officer Registry
Fiji immigration Suva
01.2019 - 12.2022
Computer Teacher
Bhawani dayal primary school
06.2017 - 01.2019
Manager
Bula internet & movie world
05.2012 - 06.2017
IT Personnel
Advance type internet services
02.2010 - 07.2010
Computer Tutor
Tech support training Centre
12.2009 - 02.2010
Practical Intern
Soho future vision electronics
03.2009 - 08.2009
Bachelors - Information System
Fiji National University
Diploma - Business Applied Computing
Fiji Institute of Technology
Certificate - Computing
New Zealand Pacific Training Centre
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