Priya Adwani
Auckland,,New Zealand
Summary
Experienced software engineer with more than 7 years of experience as a Salesforce Developer, SFDC Administrator, and in providing enhancements and support. Proficient in requirement gathering, user story analysis, development, unit testing, deployments, and facilitating PO sign-off sessions. A dedicated team player with excellent time management skills and a strong user-centric approach. Ability to handle pressure situation. Worked on Agile Methodology.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Consultant
Deloitte
New Zealand
06.2023 - Current
- Developed and customized application on Omnistudio platform, adhering to industry standards and client needs.
- Utilized Apex and LWC for custom code development, enhancing Omnistudio functionality.
- Collaborated with cross-functional teams, including developers, administrators, business analysts and product owners to deliver integrated solutions that meet clients' expectations.
- Conducted in-depth research on leveraging AI technologies, including Salesforce's Einstein AI and GPT models, to enhance automation capabilities within Salesforce's Sales Cloud and Service Cloud.
- Excellent communication skills, demonstrated through the ability to present complex technical concepts in a clear and concise manner to diverse audience.
- Proficient in using debug logs and audit trails for troubleshooting.
- Utilized Microsoft Azure DevOps (ADO) and Git integration with VS Code for efficient deployments.
- Received appreciation from team leads and clients for quality delivery.
Senior Consultant
Freelance
08.2022 - 03.2023
- Led the setup and implementation of field service features, ensuring seamless alignment with business objectives and requirements.
- Analyzed business processes and identified improvement opportunities.
- Collaborated with cross-functional teams for successful FSL implementation.
- Facilitated training sessions on Field Service Lightning (FSL) functionality, empowering users to maximize the capabilities of the platform.
- Developed and conducted training sessions for developers on Flow Builder, enabling them to leverage its functionalities effectively for process automation.
- Demonstrated expertise in Salesforce troubleshooting techniques, utilizing debug logs and audit trails to quickly diagnose and resolve issues, thereby enhancing platform performance and user satisfaction.
Senior Software Engineer
Accenture Solutions Pvt. Ltd.
India
10.2017 - 08.2022
- Salesforce Development and Administration -Designed and implemented comprehensive Salesforce solutions, encompassing custom object creation, page layout configuration, user profile setup with permissions, and automation development using validation rules, process builders, workflows, and approval processes.
- Led the migration effort to streamline and enhance automation by converting workflows and Process Builder to Flows in project.
- Designed and configured custom reports and report folders tailored to different user profiles.
- Developed various Salesforce components including Apex Triggers, Classes, Test Classes, Controllers, Extensions, Visualforce Pages, Batch, and Scheduler Classes.
- Migrated VF page functionality to LWC by reimaging and redesigning user interfaces, leveraging the Lightning Design System and Salesforce best practices.
- Designed and implemented Field Service Lightning Flows and Mobile Application Flows.
- Conducted interactive training sessions to educate trainers on FSL functionality and processes.
- Data Management – Proficient in handling bulk data using Salesforce Data Loader and Import Wizard.
- Einstein Chatbot-Developed chat-bot for answering FAQs without human intervention.
- Salesforce Troubleshooting – Utilized debug logs and audit trails for effective troubleshooting.
- New Environment Setup – Data load, pre-deployment steps, post-deployment steps.
- Deployments –Led end-to-end deployment activities for Salesforce implementations, including planning, coordinating, and executing deployment plans.
- Bitbucket Repository Management: Managed Bitbucket repository including branch creation, merging, and pull request reviews.
- Ensuring process compliance for Bitbucket commits and extending support to team in deployments and documenting the pre/post deployment manual steps.
- Documentation - Created Technical Design Documentation, Release Documentation, Security Matrix, and Configuration Workbook.
- Agile Methodology & Requirement Gathering – Knowledge of Software Development Life Cycle and used Agile Scrum Methodology to reach our business goal by understanding business needs and translating them to operational requirements.
- Integration Testing- Integration testing using the Postman tool for Salesforce APIs.
- Tools- Proficient in Applications like Data Loader, Workbench, ANT, Gearset, Postman, and VS Code, Bitbucket, JIRA, and ALM.
Salesforce Administrator
Freelance
08.2016 - 09.2017
- Salesforce Administration and Testing-Created and managed custom objects, fields, and relationships to meet specific business requirements.
- Configured page layouts, record types, and workflows to optimize user experience
- Implemented and maintained user roles, profiles, permission sets, and security settings to ensure data integrity and compliance.
- Populated and maintained configuration workbook and profile security matrix.
- Created test cases, scripts, and procedures.
Education
Bachelor of Engineering - Information Technology
University of Pune
05-2017
Skills
- Platforms: Omnistudio, Field Service Lightning, Service Cloud, Sales Cloud
- Tools: Version Control (Git, Bitbucket), IDEs (VS Code), Project Management (Microsoft Azure DevOps (ADO), JIRA), Data Management (Data Loader, Import Wizard, Workbench), Deployment (Apache ANT, Gearset), API Testing (Postman)
- Components: Apex (Triggers, Classes, Test Classes), Lightning Web Components (LWC), Visualforce Pages, Salesforce Einstein Analytics, Mobile Application Flows, Reports & Dashboards, Flow Automation, SOQL, SOSL, Web Services: RESTful, SOAP, JSON
Certification
- Salesforce Certified – Administrator (ADM 201)
- Salesforce Certified – Platform Developer 1 (PD 1)
- Salesforce Certified – Platform App Builder
- Salesforce Certified – Service Cloud Consultant
- Salesforce Certified – Sales Cloud Consultant
- Salesforce Certified – Field Service Consultant
- Salesforce Certified – AI Associate
Languages
- English
- Hindi
Nationality
India
Accomplishments
- Received Accenture Celebrates Excellence (ACE) Award
- Received TechStar 2021 Award
- Recognized with a certificate TechStar Develops Leaders 2021 program.
- Received Recognition Certificate as Project Top Performer.
- Recipient of multiple Celebrating Performance Monetary Awards for consistent quality delivery and meeting project schedules.
- Awarded with Star of the Month for managing successful deployments.
- Received Agile Training Certificate 2018 for successful completion of Agile Foundations training.
References
References available upon request.
Timeline
Senior Consultant
Deloitte
06.2023 - Current
Senior Consultant
Freelance
08.2022 - 03.2023
Senior Software Engineer
Accenture Solutions Pvt. Ltd.
10.2017 - 08.2022
Salesforce Administrator
Freelance
08.2016 - 09.2017
Bachelor of Engineering - Information Technology
University of Pune
Similar Profiles
Albert Laurentiu IonAlbert Laurentiu Ion
Junior Information Technology Consultant at DeloitteJunior Information Technology Consultant at Deloitte
Sai Rekha SuradaSai Rekha Surada
Solution Advisor - Manager FCC Investigations Team at DeloitteSolution Advisor - Manager FCC Investigations Team at Deloitte
Sai Ramesh VattiSai Ramesh Vatti
Sr. UIUX Consultant at DeloitteSr. UIUX Consultant at Deloitte