Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
5
5
years of professional experience
Work History
Shift Manager
SUBWAY®Restaurants
Otahuhu, Auckland
12.2021 - Current
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
Supervisor
SUBWAY®Restaurants
Flatbush, Auckland
11.2017 - 12.2021
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Worked with management team to implement proper division of responsibilities.
Set overall vision and provided team leadership.
Education
Masters In Applied Management - Business
Otago Polytechnic
Auckland, AUK
08.2017
Skills
Health and Safety Regulations
Maintaining Required Compliance
Supply Chain Management
Employee Coaching and Motivation
Customer Service
Scheduling and Coordinating
Reference:
On Request
Timeline
Shift Manager
SUBWAY®Restaurants
12.2021 - Current
Supervisor
SUBWAY®Restaurants
11.2017 - 12.2021
Masters In Applied Management - Business
Otago Polytechnic
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