Goal-oriented and dependable professional skilled in ensuring product quality and compliance in retail settings. Demonstrates strong time management and attention to detail while actively collaborating with team members and providing excellent customer service.
Overview
11
11
years of professional experience
Work History
Volunteer
Red Cross New Lynn
New Lynn, West Auckland
08.2026 - Current
Greeted customers and answered product questions across store department.
Processed cash, card, and mobile payments at checkout counter.
Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
Greeted customers to determine wants or needs.
Bagged or packaged purchases and wrapped gifts.
Long Life Assistant
Countdown Tauranga
Tauranga, New Zealand
11.2023 - 02.2024
Ensured the freshness and safety of long-life products.
Implemented quality control measures to identify and resolve product issues.
Maintained compliance with industry regulations and standards.
Organized and stocked shelves to improve product visibility and availability. Organized grocery items to ensure product availability.
Collaborated with team members to manage inventory and restock items.
Assisted customers with inquiries, ensuring a positive shopping experience.
Followed safety procedures to promote a secure shopping environment.
Completed price changes on store items quickly and accurately.
Thoroughly cleaned shelves to maintain a tidy shopping environment. Restocked with new inventory when product stock ran low.
Shop Assistant
Four Square Golden Sands Papamoa
Tauranga, New Zealand
06.2023 - 11.2023
Guided customers with product inquiries, delivering attentive and friendly service.
Processed transactions accurately using point-of-sale systems.
Operated the cash register to process customer purchases accurately and efficiently.
Monitored and maintained inventory levels through consistent stock checks and timely replenishment.
Organized merchandise displays to enhance store aesthetics and accessibility.
Executed diverse tasks to enhance overall shop operations.
Conducted daily cleaning and maintenance tasks to ensure a tidy store environment.
Followed all safety and security procedures to minimize risks.
Performed sales of Lotto tickets and food.
Nightfill Assistant
Countdown Tauranga
Tauranga, New Zealand
03.2022 - 11.2022
Stocked shelves efficiently during overnight shifts to ensure product availability.
Managed inventory systems to ensure accurate stock levels and product availability.
Oversaw stock levels and ordered long-life products to maintain optimal inventory.
Organized inventory and maintained cleanliness in stock areas for optimal workflow.
Assisted in receiving and unloading shipments while following safety protocols.
Credit Controller
Bluegas Fiji Limited
Lautoka, Fiji
03.2017 - 06.2018
Facilitated debt collection from clients, enhancing cash flow and reducing overdue accounts.
Managed customer accounts to ensure timely payments and accurate records.
Communicated regularly with clients to address outstanding balances and establish effective payment plans.
Coordinated with the finance team to reconcile accounts and maintain financial accuracy.
Prepared monthly aging reports to identify overdue payments.
Negotiated settlements with past due customers, minimizing losses while maintaining company interests.
Initiated legal actions against bad debtors to recover owed funds.
Ensured compliance with applicable laws regarding debt collection practices.
Accounts Administrator
Organic Earth
Suva, Fiji
01.2016 - 03.2017
Prepared monthly financial statements in compliance with accounting standards.
Conducted regular audits of accounts payable and receivable for accuracy.
Utilized accounting software to record transactions and generate reports efficiently.
Ensured compliance with tax regulations through timely filings and documentation.
Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
Managed payroll processing including employee deductions, benefits, tax withholdings.
Education
Health and Well Being Level 3 -
Future Skills Academy
New Zealand
06-2026
Diploma In Business - Accounting
Fiji National University
Suva
12-2009
Seconday (High School) - Accounting, Maths, Office Technology, Economics and English
Dayanand Anglo Vedic College
Suva
11-2006
Skills
Inventory management
Price tagging
Data entry
Accurate cash handling
Customer service
Checkout assistance
Cleanliness and hygiene
Client relations
Teamwork
Deadline oriented approach
Active listening
Time management
Client confidentiality practices
Debtor monitoring
Follow-up strategies
Strong negotiation
Professional telephone manner
Credit control procedures
Payment plan creation
Timeline
Volunteer
Red Cross New Lynn
08.2026 - Current
Long Life Assistant
Countdown Tauranga
11.2023 - 02.2024
Shop Assistant
Four Square Golden Sands Papamoa
06.2023 - 11.2023
Nightfill Assistant
Countdown Tauranga
03.2022 - 11.2022
Credit Controller
Bluegas Fiji Limited
03.2017 - 06.2018
Accounts Administrator
Organic Earth
01.2016 - 03.2017
Health and Well Being Level 3 -
Future Skills Academy
Diploma In Business - Accounting
Fiji National University
Seconday (High School) - Accounting, Maths, Office Technology, Economics and English