Priya Priya
Hobsonville,AUK
Summary
As a Software Tester with experience writing test scripts, debugging and implementing automation tests to help applications run smoothly. I have a solid understanding of software development principles and am committed to ensuring the quality and reliability of software products. With my analytical mindset and willingness to learn, i am excited to collaborate with experienced professionals to conduct through testing, identify issues, and contribute to delivering exceptional user experiences. I am dedicated to excels at learning new software tools and best practices in software quality assurance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Store Manager
NEE-VAAN Ltd. T/A Mobil Royal Heights
07.2022 - Current
- Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Trained team members in successful strategies to meet operational and sales targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Venue Manager
Lakeside Trading Ltd. T/A Kaipara Tavern
04.2021 - 06.2022
- Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
- Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
- Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
- Supervised events from start to finish using effective crowd control methods.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Implemented inventory control measures for venue supplies and equipment to reduce waste and improve cost management.
- Maintained updated knowledge of industry trends, competitor offerings, and market demands to inform strategic decisions about future event offerings at the venue.
- Negotiated favorable contracts with suppliers to reduce costs while maintaining high-quality products and services for events.
- Developed annual budgets for the venue operations, closely monitoring expenses to ensure profitability targets were met or exceeded.
- Optimized space utilization within the venue by designing flexible floor plans that could accommodate various types of events ranging from intimate gatherings to large-scale functions.
- Established positive working relationships with local authorities such as police departments and licensing boards to ensure compliance with regulatory requirements.
Telecommunications Engineer Intern
Idea Pvt. Ltd.
01.2016 - 07.2016
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Education
New Zealand Diploma Level 7 - Business Management (Digital Marketing)
Alpha Educational Institute
Auckland, NZ11.2019
Bachelor of Electronics And Communications - Electronics And Communications Engineering
Guru Nanak Dev Engineering College
Ludhiana, Punjab, India 06.2016
Skills
- Customer Service
- Strong multi-tasking
- Recognising issues and Problem-Solving
- Retail Operations
- Writing and verbal communication
- Relationship Building
- Personnel Management
- Event Promotion
- Task Prioritization
- Decision-Making
Certification
ISTQB certification
Scrum Master Certification
Timeline
Retail Store Manager
NEE-VAAN Ltd. T/A Mobil Royal Heights
07.2022 - Current
Venue Manager
Lakeside Trading Ltd. T/A Kaipara Tavern
04.2021 - 06.2022
Telecommunications Engineer Intern
Idea Pvt. Ltd.
01.2016 - 07.2016
New Zealand Diploma Level 7 - Business Management (Digital Marketing)
Alpha Educational Institute
Bachelor of Electronics And Communications - Electronics And Communications Engineering
Guru Nanak Dev Engineering College
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