Dedicated Conference and Catering Manager with over 3 years of experience. Proven track record of successfully coordinating and executing conferences, meetings, and events of varying scales. Skilled in managing all aspects of event planning, including venue selection, budgeting, vendor negotiation, and logistics. Adept at building strong relationships with clients and ensuring their needs are met with exceptional service. Strong organizational and communication skills with a passion for delivering memorable experiences.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Front of House Manager
Montana Food and Events Waikato
03.2025 - Current
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Collaborated with chefs to create seasonal menus and promotional offers.
Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
Coordinated with catering staff to deliver food services for special events and functions.
Managed staff schedules and maintained adequate coverage for all shifts.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Adhered to safe work practices, food safety regulations, and corporate guidelines.
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Assistant Banquet Manager
Cordis Auckland
02.2023 - Current
Company Overview: Langham Hospitality Group traces its roots to 1865 when The Langham in London opened as Europe's first 'Grand Hotel'
Over the years, it hosted notable figures like Napoleon III, Oscar Wilde, and Mark Twain
Acquired by Great Eagle Holdings in 1995, it expanded into a global hospitality brand, managing numerous hotels worldwide
Assist Banquet Manager in overseeing all banquet operations, including setup, service, and breakdown
Coordinate with event planners and clients to understand their needs and preferences
Supervise banquet staff during events, offering guidance and support
Ensure banquet spaces are set up and maintained per company standards
Monitor food and beverage quality, presentation, and service for guest satisfaction
Address issues promptly during events, taking proactive measures to resolve them
Langham Hospitality Group traces its roots to 1865 when The Langham in London opened as Europe's first 'Grand Hotel'
Over the years, it hosted notable figures like Napoleon III, Oscar Wilde, and Mark Twain
Acquired by Great Eagle Holdings in 1995, it expanded into a global hospitality brand, managing numerous hotels worldwide
Conference and Catering Manager
JA The Resort Jebel Ali
01.2018 - 01.2023
Company Overview: The JA Palm Tree Court, JA Beach Hotel, and JA Lake View Hotel collectively provide 795 rooms, with JA Lake View Hotel offering 2 ballrooms with a total capacity of 500 people
The hotels also offer 3 outdoor venues capable of accommodating over 1500 people for events
Additionally, the dining experience includes 25 food & beverage outlets, featuring 2 specialty restaurants, including the Michelin-starred chef Vikas Khanna's renowned restaurant, Kinara
Maximize profitability and overall success by managing costs and ensuring quality service
Conduct quality checks for indoor and outdoor events, catering, and meeting room setups
Successfully handled large outdoor events such as Dubai Air show, Dubai International Boat Show, and others
Take full responsibility for logistics planning for all events, including the Expo 2020 pavilions
Plan and execute F&B events within the hotel to boost revenue and covers
Manage and upgrade conference/meeting facilities, focusing on cost control and efficiency
Develop marketing strategies for business development
Prepare Profit & Loss Statements, forecast, and budgeting
Played a key role in upgrading operations for Expo 2020 pavilions (Australian Pavilion, UAE Women Pavilion)
Monitor and control labor costs
Contribute to F&B marketing activities
Manage inventory of banquet essentials (China, cutlery, glassware, linen, equipment)
Ensure accurate and timely completion of function delivery sheets
The JA Palm Tree Court, JA Beach Hotel, and JA Lake View Hotel collectively provide 795 rooms, with JA Lake View Hotel offering 2 ballrooms with a total capacity of 500 people
The hotels also offer 3 outdoor venues capable of accommodating over 1500 people for events
Additionally, the dining experience includes 25 food & beverage outlets, featuring 2 specialty restaurants, including the Michelin-starred chef Vikas Khanna's renowned restaurant, Kinara
Restaurant Manager
Divaz Floating Sea Food restaurant
01.2013 - 12.2018
Company Overview: The individual has accumulated four years of experience in a floating restaurant and three years in all-day dining, room service, and minibar operations
Entire boat operation, including Service, Kitchen, Stewarding, and Vessel management
Ensure day-to-day smooth operation of the outlet
Evaluate and implement high service standards to maintain consistency and enhance guest satisfaction survey results
Plan and execute F&B events for revenue growth and external business
Study operational costs and implement systems to minimize and control expenses
Prepare pre-profit & loss statements, F&B revenue forecasts, and budgets
Implement new entertainment programs and oversee the hiring of entertainers
Organize and promote festive seasons, including Christmas and New Year's events
Ensure timely maintenance of F&B outlets and vessels
Implement HACCP standards as per Dubai Municipality requirements
Negotiate with suppliers for better deals to benefit the company
Change and implement new menus to increase revenue and encourage repeat business
Plan and conduct training sessions for the entire team, focusing on their development
The individual has accumulated four years of experience in a floating restaurant and three years in all-day dining, room service, and minibar operations
Restaurant Manager
Batuex Dubai Cruise
01.2012 - 12.2013
Entire F&B and Boat Operation (Service, Kitchen, Stewarding and vessel)
Re-structure & Business Development of F&B division
Maintaining the TripAdvisor ranking
Up-grading and implement high level of service standards / procedures within the outlets and maintain the consistency
Up-grading outlets and setting-up concepts
To study the current operational cost and place systems/procedures to minimize and control cost