PRIYANK SETHI

• Company Overview: www.pizzaplaza.co.nz
• Managed store employees successfully in challenging environment through initiative-taking communication and positive feedback
• Completed point of sale opening and closing procedures
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
• Managed inventory control, cash control and store opening and closing procedures
• Support relationship with customers and staff
• Www.pizzaplaza.co.nz

• Good knowledge of Ticketing System (software JIRA).

• Providing IT support - queries and incidents raised by customers via phone, email , ticketing system.
• Creating and managing Active Directory accounts and Exchange mailboxes
• Co-ordinate internal and external resources to complete new connection and other network service requests.
• Responding in a timely manner to service issues and requests.
• Delivery of goals in line with cost, time, quality and resources
• Ensure every phone query is dealt with professionally and accurately recorded in our system

• Company Overview: www.toiohomai.ac.nz
• Provides computer help desk support via telephone communications with end users
• Troubleshooting, diagnosing, resolving, and documenting hardware, software and network related technical issues
• Performed software installations and regularly scheduled updates
• Installed, Configured, and set up computer peripherals
• Supported and maintained printers
• Www.toiohomai.ac.nz

• Company Overview: www.bpconnect.co.nz
• Processing cash transactions and supporting records of fuel sales
• Using a computerized point-of-sale system to provide information about products to customers
• Cheerfully greet customers upon entering the store, help with any questions they may have, and thank them when leaving
• Perform tasks in the store as directed, including stocking, cleaning, pricing, and merchandising
• Monitor surroundings to show and deter theft or shoplifting
• Communicate with customers, coworkers, and supervisors in a positive and professional manner
• Address all customer complaints professionally and, if necessary, involve a supervisor
• Www.bpconnect.co.nz

• Company Overview: www.kfc.co.nz
• Training and supervising staff
• Dealing with customer complaints and queries
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Www.kfc.co.nz