Experienced administrative professional with a strong background in business operations, coordination, and customer service. Skilled in managing multiple priorities, improving processes, and providing high-quality support to stakeholders in fast-paced environments. Recognised for excellent organisational skills, attention to detail, and a commitment to delivering efficient and professional service.
Work History
Business Services Coordinator
2 Years 4 Months
New Zealand Maritime Museum | 05.2024 - Current
Experienced administrative and business support professional with strong executive coordination skills.
Skilled in meeting management, event coordination, travel arrangements, and stakeholder engagement.
Proficient in processing purchase orders(OPEX/CAPEX) in SAP and Momentus both, invoices, reports, month - end processing and maintaining accurate records.
Highly organised, adaptable, and able to manage multiple priorities in fast-paced environments.
Trusted to handle confidential information with professionalism and discretion.
Accounts Payable Administrator
1 Month
Clean Planet | 04.2024 - 05.2024
Processed and reviewed vendor invoices for accuracy and compliance with company policies.
Reconciled accounts payable ledger to identify discrepancies and resolve issues efficiently.
Collaborated with cross-functional teams to streamline invoice processing workflows and enhance operational efficiency.
Office Administrator
1 Year 3 Months
SM Services Ltd | 11.2022 - 02.2024
Processed invoices and managed payment follow-ups.
Resolved client and team escalations efficiently.
Managed staff scheduling, roster planning, and inventory control to ensure efficient operations and stock availability
Assistant Manager, Front Office
7 Months
Quest Serviced Apartments, New Market | 10.2019 - 05.2020
Check out departing guests using the hotel’s accounting system.
Processing payments from guests in the form of cash or credit cards.
Answering telephonic inquiries promptly & professionally & transferring calls on.
Dealing with and resolving customer complaints. Checking function sheets.
Completing the night auditing procedures with accuracy and attention to detail
Project Assistant , Health & Safety (Contract)
6 Months
Skycity Ent. Ltd | 07.2019 - 01.2020
Updated and maintained Health and Safety Incidents within the DoneSafe software.
Managed data upload and transfer processes for ShareFile project workflows.
Managed Injury Management records to date.
Wardrobe Attendant (Customer Service)
1 Year 6 Months
Skycity Ent. Ltd | 03.2018 - 09.2019
Managed daily issuance of company uniforms to staff while maintaining uniform inventory efficiently through consistent, high-quality customer service.
Delivered excellent customer service by managing counter operations and coordinating with team members.
Senior Recruitment Analyst
3 Years 6 Months
EClerx Services Ltd | 03.2013 - 09.2016
Managed interview scheduling and process execution, issuing offer letters and completing onboarding formalities efficiently.
Facilitated procurement and distribution of analytics reports to leadership teams.
Facilitated onboarding and offboarding processes to ensure smooth transitions for employees.
Administered comprehensive management of records and personnel files within HR systems.
Executed data analysis processes to ensure high-quality data handling standards.
Education
Certification - Personnel Management and Human Resources
The Career Academy NZ | 01-2022
MBA - Human Resources and Marketing
GJIMT, Mohali, India | India | 05-2013
B.COM - Accounting
DAV College, Chandigarh, India | India | 06-2011
Skills
Clear communication
Detail-oriented accuracy
Client service optimization
Independent task management
Proficient in task prioritization
Microsoft Office Suite
Certification
Appreciated by the Management for Maintaining the Dashboard for CTS Vertical., Received Certificate of Achievement for successfully led and completed a Business process, Titled as VBA Macro
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Business Services Coordinator
New Zealand Maritime Museum
05.2024 - CurrentRead More
Accounts Payable Administrator
Clean Planet
04.2024 - 05.2024Read More
Office Administrator
SM Services Ltd
11.2022 - 02.2024Read More
Assistant Manager, Front Office
Quest Serviced Apartments, New Market
10.2019 - 05.2020Read More
Project Assistant , Health & Safety (Contract)
Skycity Ent. Ltd
07.2019 - 01.2020Read More
Wardrobe Attendant (Customer Service)
Skycity Ent. Ltd
03.2018 - 09.2019Read More
Senior Recruitment Analyst
EClerx Services Ltd
03.2013 - 09.2016Read More
The Career Academy NZ
Certification from Personnel Management and Human Resources