Priyanka More

• Focus on quality customer service to be delivered.
• To make sure all information is accurate and complete.
• • To Promote Bank services with customer needs
• • Adhere to all regulatory and legal compliance requirements, and ensure all business activity is
• consistent with and reinforces the Banks values
• • Process all transactions promptly and accurately. Ensure correct cash handling procedures are
• followed
• • Ensure all security procedures are adhered to, all cash and Bank records are maintained in a secure
• manner.
• • Comply with and be continually mindful of the Banks Health, Safety and Wellbeing policies.
• • Positive and constructive relationships with the team

Actively listened to customers, handled concerns quickly and escalated major issues to the

Manager

•Maintained customer satisfaction with forward-thinking strategies focused on addressing customer

needs and resolving concerns.

•Developed customer service policies and procedures to meet and exceed industry service

standards.

• Exhibited high energy and professionalism when dealing with clients and staff.

• Taking Care of Front Desk , reservations, check outs, check in's, telephonic inquiries

• Responsible for the Security and safety of the whole Hotel

• Responsible for ensuring that the Night shift Revenue balances are tallied. Responsible for ensuring

that the Day End procedure is completed prior to the start of running of the

Responsible for the running and distribution of all financial reports and the final Auditing of all

revenues on a daily basis along with the compilation of the banking spreadsheet for all monies

taken throughout the day-Am,Pm, and Night shifts.

•Prepared nightly deposits by accurately counting cash, filling out deposit slips, and securing

deposit in vault.

•Organized shift meetings to communicate and resolve issues for

• night operations.

Reviewed audits and reconciled nightly sales transactions by balancing cash registers and reporting

discrepancies.