MISS PRIYANKA
Christchurch,CAN
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and patient satisfaction at Adesh Institute of Medical Sciences & Research. Excelled in problem-solving and team collaboration, significantly improving pharmacy efficiency. Skilled in HIPAA compliance and workflow optimization, ensuring high levels of patient safety and service.
Overview
1
1
year of professional experience
Work History
Pharmacy Technician
Adesh Institute of Medical Sciences & Research
2023.09 - 2024.05
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labelling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Collected co-payments or full payments from customers.
- Educated patients on medication usage and precautions, enhancing patient understanding and safety.
Education
Bachelor of Pharmacy - Pharmacy
Pt. BD Sharma University, PGI Rohtak, India
INDIA06.2021
Master of Science - Pharmacovigilance And Clinical Research
Chitkara University
Patiala, India08.2023
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
Additional Information
COMPUTER / INSTRUMENTAL SKILLS
MS Office Proficient
Medically Literate
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Art and craft
Aesthete.
REFERENCES
AVAILABLE ON REQUEST.
Timeline
Pharmacy Technician
Adesh Institute of Medical Sciences & Research
2023.09 - 2024.05
Bachelor of Pharmacy - Pharmacy
Pt. BD Sharma University, PGI Rohtak, India
Master of Science - Pharmacovigilance And Clinical Research
Chitkara University
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