Priyanka Rani
Goodwood Heights,New Zealand
Summary
Results-driven Food Service Manager with extensive experience overseeing comprehensive food service operations. Demonstrates expertise in staff supervision, inventory management, and budget control, leading to enhanced efficiency and profitability. Committed to maintaining high standards of food quality and safety while ensuring exceptional customer satisfaction. Proven leader with a track record of motivating teams to achieve operational goals.
Overview
9
9
years of professional experience
Work History
Café Manager
Z Service Station
East Tamaki
12.2022 - 05.2024
- Maintained high standards contributing to customer retention success.
- Performed accurate inventory assessments regularly.
- Provided guidance to staff regarding safe food handling practices.
- Coordinated procurement of weekly food and supplies.
- Supervises cash register tasks, maintaining precise tally and log of daily monetary dealings.
- Oversee scheduling of staff members and to quickly find replacements in the events of a staff being sick or absent
- Maintain the temperature records for all the food cooked at premises
- Delivered personalized coffee orders by adjusting recipes to align with unique requests.
Supervisor
Subway Highland Park
Highland Park, Auckland
10.2020 - 08.2022
- Ensuring the shop is maintained to a high level.
- Customer service.
- Resolved issues to enhance customer satisfaction.
- Prepares food neatly, accurately, and in a timely manner.
- Demonstrates a complete understanding of menu items and explains them to guests accurately.
- Accounts for cash flow and inventory during the shift.
- Greets guests and prepares their orders, uses the Point of Sale system/cash register to record their orders, collects payment from guests, and makes change.
- Understands and adheres to all quality standards, formulas, and procedures.
- Exhibits a cheerful and helpful manner when dealing with customers.
- Maintains a professional appearance and grooming standards, as outlined in the Operations Manual.
Shop Assistant
Rowandale Superette
Manurewa, New Zealand
08.2020 - 12.2020
- Ensuring the shop is maintained to a high level.
- Cash handling.
- Customer service and customer queries.
- Filling and looking after stock.
- Orders for stock
Office Administration Manager
Aggarwal Concast PVT ltd
, India
01.2015 - 01.2019
- Payroll
- Daily basis incoming and outgoing sheets
- Follow up calls to the clients
- Final bills for all purchase
- Maintaining ordering for stocks
- All office work
- Stock-take
- Hiring and firing
Education
Master of Arts -
Punjab University
India01.2013
Bachelors of Arts -
Punjab University
India01.2011
Skills
- Customer-focused
- Strong verbal communication abilities
- Relationship management
- Excellent time management
- Efficiently organized
- Detail-focused
- Employee training
- Understanding diverse workplace cultures
- Strong interpersonal skills in teams
Hobbies and Interests
- Music
- Cooking
- Movies
- Spending time with family and friends
References
- Meesha, Site Leader, Z Service Station, Manurewa, New Zealand, 02041445396
- Hemant Patel, Owner, Rowandale Suprette, Manurewa, New Zealand, 0212500009
Education Summary
- Master of Arts, 2013, Punjab University, India
- Bachelors of Arts, 2011, Punjab University, India
Timeline
Café Manager
Z Service Station
12.2022 - 05.2024
Supervisor
Subway Highland Park
10.2020 - 08.2022
Shop Assistant
Rowandale Superette
08.2020 - 12.2020
Office Administration Manager
Aggarwal Concast PVT ltd
01.2015 - 01.2019
Master of Arts -
Punjab University
Bachelors of Arts -
Punjab University
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