Priyanka Singh
Auckland,AUK
Summary
To work in an energising environment to develop skills in a customer service industry. I am capable of working in a fast-paced environment and possess a can-do attitude while having a high level of self-motivation and professionalism when it comes to working both independently and in team environments. I aim to use the skills I developed to progress into my professional career.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Briscoe Group
10.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Greeted customers and helped with product questions, selections, and purchases.
Retail Sales Associate
Puma NZ
08.2021 - 09.2023
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Retail Assistant
Country Road Group
06.2021 - 08.2021
- Helped customers complete purchases, locate items and join reward programs.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Junior Administrator
Airedale Property Trust
02.2021 - 05.2021
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Made orders for new office supplies based on demand and budgetary restraints.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Handled incoming calls professionally directing inquiries to appropriate personnel.
- Provided exceptional support to executives, handling travel arrangements and itinerary planning efficiently.
- Expedited document processing through proficient use of office technology equipment such as scanners, copiers, fax machines, and printers.
- Streamlined office correspondence by drafting letters, memos, emails, and other communication materials on behalf of the management team.
Grocery Assistant
New World
03.2020 - 08.2020
- Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
Checkout Operator
New World
03.2020 - 08.2020
- Informed customers about store policies, merchandise options and current promotions.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
Education
Bachelor of Commerce
University of Auckland
AucklandHigh School Diploma -
Mount Roskill Grammar School
Auckland12.2020
Skills
- Customer service
- Product knowledge
- Professional and committed work ethic
- High standard of work and presentation
- Excellent communication skills, both verbal and written
- Organized and punctual
- Team player
- Honest and reliable
- Fluent in English & Hindi
- Mail handling
- Money Handling
- Managing Cash Register
- Multitasking
- Xero Certification
- MYOB
- Simpro
- Microsoft Word, Excel, Powerpoint, OneNote
Extracurricular & Interests
- Lacrosse team member - Mt Roskill Grammar School & Westforce Wildcats Lacrosse Club
- Mediator & Peer Support leader - Mt Roskill Grammar School
- Amnesty International Club - Mt Roskill Grammar School
- Auckland Academy of Dance - Hip-Hop & Contemporary
- Yearbook/Magazine Club - Mt Roskill Grammar School
- Sports - Lacrosse, Swimming, Football, Dance, Netball, Fitness
References
Available on request
Timeline
Retail Sales Associate
Briscoe Group
10.2023 - Current
Retail Sales Associate
Puma NZ
08.2021 - 09.2023
Retail Assistant
Country Road Group
06.2021 - 08.2021
Junior Administrator
Airedale Property Trust
02.2021 - 05.2021
Grocery Assistant
New World
03.2020 - 08.2020
Checkout Operator
New World
03.2020 - 08.2020
Bachelor of Commerce
University of Auckland
High School Diploma -
Mount Roskill Grammar School
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