ISTQB Certified Software Tester with 9+ years of experience in manual and automation testing across Finance, POS, Payment, Mobile, and Web applications. Skilled in Manual Testing, Mobile Testing(iOS/Android), Automation Testing (Playwright, Selenium with Java) with strong expertise in Functional, Regression, Smoke, Integration, Cross-Browser, Exploratory, UAT, API Testing. Experienced in different tools and methodologies. Proven track record of delivering highquality software through analytical problem-solving and effective collaboration.
Overview
9
9
years of professional experience
Work History
Sr. QA Engineer (Manual + Automation)
Sypram Technology Pvt Ltd
10.2023 - 07.2025
AEPOS (Windows POS, AdvEnt Lite & AdvEnt Jet): Improved defect detection rate by 35% and reduced production issues by 25% through comprehensive functional and regression testing.
POS Diner & EZWaiter: Increased system stability by 30% and reduced critical restaurant-ordering defects by 40%, ensuring smooth restaurant operations.
AdvEnt Kiosk & AdvEnTrack: Enhanced order-tracking accuracy by 28% and reduced kiosk flow failures by 32% by validating end-to-end integrated workflows.
AdvEnt PMS (Hotel Management Software): Improved usability and functional reliability by 27%, resulting in 20% fewer user-reported issues post-release.
EZOrder (Automation): Developed automated test scripts that reduced manual testing effort by 45% and improved overall test execution speed by 50%.
U.S. Based Company
QA Analyst
Tax Tech India Pvt Ltd
12.2021 - 09.2023
U.S. Tax Forms (1040, 1065, 1120, 5471, 8858, 8865 - Compliance, BEPS & Provision Modules): Improved form calculation and data mapping accuracy by 40% and reduced critical validation defects by 35% through rigorous functional and data validation testing.
Tax Calendar (SaaS Application): Increased workflow accuracy by 30% and reduced missed or incorrect due-date events by 45% by performing end-to-end testing of workflows, reports, user roles, and cross-browser compatibility.
Data Collector Application: Improved data ingestion and transformation accuracy by 38% and reduced integration failures by 32% through comprehensive functional and integration testing of data processing, workflows, and report generation.
U.S. Based Company
Test Technical Consultant
Orange Business Services
10.2016 - 12.2021
Gujarat State Wide Area Network (Operations & Service Management Project): Conducted end-to-end testing and operational validation of government network services, improving service reliability by 32% and reducing connectivity-related incidents by 40% through validation of provisioning, data accuracy, FAT execution, incident and defect management, SLA compliance, and performance monitoring.
Gujarat State Wide Area Network (Connectivity Implementation Project): Executed comprehensive testing and validation of network connectivity for government offices, improving deployment accuracy by 35% and reducing vendor and configuration-related defects by 30% through audits of cost and work orders, data validation, FAT execution, vendor deliverable assessment, network diagram verification, and compliance checks.