PRIYANSHA GOUNDAR
Hamilton,New Zealand
Summary
I collaborate well with peers, keeping a healthy atmosphere around fellow teammates. Proven online assistant with a history of enhancing customer satisfaction at Woolworths through exceptional customer service and effective communication. Competent in basic Microsoft Excel functions and adept at multitasking, I significantly improved service delivery by obtaining client feedback for continuous improvement. Listening to and understanding head management instructions for better improvement, to increase my skills and service. Working hard in retail operations, demonstrating a commitment for a notable, and a purposeful approach. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to the company's growth. A committed student eager to leverage exceptional communication and interpreting skills in a professional setting. I have experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Worker
Simply Gifts
Hamilton, Waikato
10.2023 - Current
- Assisted customers in selecting gifts and provided product recommendations.
- Processed transactions accurately using point-of-sale systems.
- Maintained store displays and organized merchandise for easy access.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Online Assistant
Woolworths
Hamilton, Waikato
08.2023 - 06.2025
- Assisted customers with online orders and inquiries.
- Participated in care coordination conferences and staff meetings to improve skills set.
- Assisted teammates with daily tasks during peak periods.
- Scanned items when pulling them from shelves to update system stock information.
- Delivered warm companionship with conversation, emotional reassurance, and coordination of mentally stimulating activities.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Followed standard infection control protocols to avoid illness or contamination.
- Practiced clean and sanitary shopping, with minimal product handling, and used safety kits diligently to protect customers and others.
- Compiled and analysed client feedback to identify trends and areas for service enhancement.
- Greeted customers and answered product or service questions.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Coordinated with vendors to ensure timely deliveries of products.
Cinema Attendant
Lido Cinema Hamilton
Hamilton, Waikato
01.2023 - 09.2023
- I worked as a cinema attendant at Lido Cinema, Hamilton.
- Processed admission payments and provided tickets.
- Ensured availability of all required supplies such as popcorn bags and candy boxes.
- Managed cash and credit transactions and balanced registers after shifts.
- Assisted in ticket sales, concession stand operations, and other customer service tasks.
- Cleaned and maintained the cinema lobby, auditoriums, restrooms, and other areas of the facility.
- Maintained a positive working relationship with fellow staff and management.
- Greeted and assisted customers to foster positive experiences.
Online Assistant
Woolworths
Hamilton, Waikato
08.2022 - 01.2023
- I worked at Te Rapa Woolworths as an online assistant.
- Help customers select products that best fit their personal needs.
- Assisted customers with online orders and product inquiries.
- Scanned items when pulling them from shelves to update system stock information.
- Completed day-to-day duties accurately and efficiently.
- Personally, picking out customers' orders.
Education
Bachelor of Management - Project Management
Southern Institute of Technology
Invercargill, NZ12-2027
High School Diploma - Hamilton, NZ
Hamilton Girls High School
Hamilton, NZ12.2022
INTERMEDIATE SCHOOL - Hamilton, NZ
Peachgrove Intermediate School
Hamilton, NZ12.2017
PRIMARY SCHOOL - Hamilton, NZ
Woodstock Primary School
Hamilton, NZ12.2015
Skills
- Time management
- effective communication
- Customer service
- Retail operations
- Multitasking and organization
- Verbal and written communication
- Task prioritization
- Microsoft Excel
- Document formatting
- Email management
- Patience and empathy
- Customer feedback management
- Merchandise display
- Problem-solving
Certification
- First Aid certificate
- Driver's License
- New Zealand Certificate in Project Management (level 4)
Accomplishments
- NCEA LVL 1
- NCEA LVL 2
- NCEA LVL 3
- ● New Zealand Certificate in Project Management ( level 4 )
References
- Jennette Prithika, 0210341586, janetprithika@yahoo.com, Supervisor, ISS Facilities Services Waikato DHB
- Priya Maharaj, 0223824498, priya.maharaj@raywhite.com, Real Estate Agent, Raywhite, Hamilton
- Jordon Walker, jordon@lido.co.nz, manager, Lido Cinema
- Jackie Grey, store manager, bridgestreet@countdown.co.nz, Supervisor
- Mahen, simplygiftshamilton@gmail.com, Manager
Hobbies and Interests
- I enjoy daily gym workouts.
- Socializing with friends and family.
- Binge watching films and TV series.
- I have a passion for arts and drawing portraits.
- I have an interest in baking and cooking unique foods.
Languages
Native/Bilingual, Limited
- Fluent in English
- Limited Hindi, but the basics are known
Professional Assets
- I am a competent, patient, independent, and efficient person
- I can communicate efficiently with presentation skills, both written and oral.
- I see myself as a person with a positive outlook.
- I have an enthusiastic sense of humor and can relate with people of different age groups of different ethnic and social cultural backgrounds.
- I am a mature individual with the capability of good organizational skills and moral values.
- It is easy for me to adapt to any unfamiliar environment, and I am keen and willing to learn and improve on any potential skills and current abilities and strengths.
- I can tackle any task delegated to me with an initiative to do my best and to treat it as a challenge.
Right To Work
I am a New Zealand Citizen
Affiliations
- I enjoy daily gym workouts
- Socializing with friends and family
- binge-watching films and TV series
- I have a passion for art and drawing portraits
- I have an interest in baking and cooking unique foods
- Absolutely love traveling
Timeline
Retail Worker
Simply Gifts
10.2023 - Current
Online Assistant
Woolworths
08.2023 - 06.2025
Cinema Attendant
Lido Cinema Hamilton
01.2023 - 09.2023
Online Assistant
Woolworths
08.2022 - 01.2023
Bachelor of Management - Project Management
Southern Institute of Technology
High School Diploma - Hamilton, NZ
Hamilton Girls High School
INTERMEDIATE SCHOOL - Hamilton, NZ
Peachgrove Intermediate School
PRIMARY SCHOOL - Hamilton, NZ
Woodstock Primary School