Sarah-lee Macmillan
Christchurch,New Zealand
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Skilled competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at facilities. Keen to offer 2+ years of experience and take on challenging new role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
allied security
Canterbury , Christchurch
06.2021 - Current
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Maintained order during special events such as concerts and conferences.
- Observed surveillance cameras for any suspicious activity or intruders.
- Provided customer service assistance to staff and visitors in a professional manner.
- Identified potential security risks and recommended corrective actions.
Front of House Employee
kfc
Linwood , Christchurch
07.2018 - 06.2020
- Greeted customers and provided friendly customer service.
- Informed customers of daily specials, menu items, and restaurant policies.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Provided take-out services to customers who preferred to dine offsite.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Resolved any customer complaints or issues promptly with professionalism.
- Assisted with training new front of house employees on procedures and policies.
Education
High School Diploma -
Ara
Christchurch, NZ11-2019
Some College (No Degree) -
Linwood College
Christchurch Skills
- Report Preparation
- Patrolling
- Security procedures knowledge
- Vigilant and watchful
- Reliability
- Security operations
- CCTV Monitoring
- Premises surveillance
- First Aid Certified
- Verbal and written communication
- ID Verification
- Vehicle inspections
Certification
- currently have a COA
- some knowledge of the medical field
Languages
English
Professional
Punjabi
Limited
Affiliations
- love being outside and showing different things to my son
- know hows to fix cars
References
References available upon request.
Timeline
Security Guard
allied security
06.2021 - Current
Front of House Employee
kfc
07.2018 - 06.2020
High School Diploma -
Ara
Some College (No Degree) -
Linwood College
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