Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Interests
Timeline
Generic

Psalm Kuru

Customer Service & Health And Safety Representative
GIS

Summary

Proven Health and Safety Officer at Z Gisborne, adept in enhancing workplace safety and fostering a culture of awareness with the Team Demonstrated success in emergency preparedness, prevention and working on matters with seriousness and a effective mindset but remaining respectful

Great Customer Service skills. Always respectful and kind to Customers, quick to resolve matters and remaining patients and calm, providing excellent service...

Trustworthy, Honest. Reliable and Always on time, always ready to make new friends and create a strong, Team 💪

Always ready to learn new skills, quick active learner, always ready to take on new roles...

Overview

2
2
years of professional experience

Work History

Health and Safety Officer

Z Gisborne
01.2024 - Current
  • Improved workplace safety measures by conducting regular inspections and risk assessments, Resolving where required.
  • Enhanced emergency preparedness with thorough evacuation plans and drills.
  • Managed hazardous materials handling procedures, ensuring proper storage, labeling, and disposal, informing staff of areas requiring attention?
  • Promoted a culture of safety awareness among employees through educational initiatives, informal discussions.
  • Regular Monthly and Daily Safety Checks, Health and Safety Meeting.
  • Regular CCTV checks ensuring Workplace Standards are meet, Uniform, Shoes, Phone Usage, Panic Alarms. Policies being followed.
  • Incident reporting where required
  • Correcting current workplace risks. Taking preventative measures. Informing staff of current risks.

Customer Service Representative

Z Gisborne
09.2022 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information and service
  • Responded to customer requests for products, services, and company information.
  • Ability to provide training to New Staff Members
  • Great problem solving if issues arise, Customer or Staff related.
  • Team Work
  • Honest, Reliable, Time management, Always keeping busy where required.
  • P.O.S System Experience

Barista

Z Gisborne
09.2022 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Te Kura O Te Kura Pounamu
Correspondence School

Skills

Problem-Solving

Additional Information

Date of Birth: 11-11-2007


Current License

Reliable Transport

Languages

English
Native or Bilingual
Maori
Elementary

Interests

Enviroment & Culture

Travelling & Photography

Cars 🚗

Building Industry

Timeline

Health and Safety Officer

Z Gisborne
01.2024 - Current

Customer Service Representative

Z Gisborne
09.2022 - Current

Barista

Z Gisborne
09.2022 - Current

Te Kura O Te Kura Pounamu

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Psalm KuruCustomer Service & Health And Safety Representative